Assistant Store Manager: Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Waynesboro (MS); On-site; USD 34,440,000 - 41,328,000; Full time

Job summary

Hibbett I City Gear in Waynesboro, MS is hiring an Assistant Manager to support the Store Manager with daily operations, merchandising, scheduling, and customer service excellence. You will become knowledgeable across departments and ready to step in when the Store Manager is unavailable.

The role emphasizes leadership, hands-on supervision, and a focus on achieving store goals while upholding company policies and providing outstanding service to every customer.

Qualifications

• 1-3 years of customer service experience in retail or footwear/apparel.
• Experience working in a retail environment preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Act as supervisor in the Store Manager’s absence and manage daily store operations.
• Support recruiting, training, and evaluation of employees.
• Provide knowledge and guidance to customers and staff across departments.

Skills

Interpersonal communication

Customer service

Team player

Self-starter

Attention to detail

Thrives in fast-paced environment

Job description

Hibbett I City Gear in Waynesboro, MS is hiring an Assistant Manager to support the Store Manager with daily operations, merchandising, scheduling, and customer service excellence. You will become knowledgeable across departments and ready to step in when the Store Manager is unavailable.

The role emphasizes leadership, hands-on supervision, and a focus on achieving store goals while upholding company policies and providing outstanding service to every customer.