Assistant Store Manager — Lead People & Store Performance

The TJX Companies, Inc.; Wheat Ridge (CO); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereav**/

Job summary

The TJX Companies, Inc. HomeGoods is seeking an Assistant Store Manager to foster an inclusive, supportive environment and empower the team to deliver memorable customer experiences.

You’ll lead operations, training, and daily store activities to drive performance and engage Associates and shoppers. You will recruit, develop, and mentor talent, implement plans for projects and initiatives, and ensure excellent customer service while maintaining shrink control and operational efficiency.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication

Job description

The TJX Companies, Inc. HomeGoods is seeking an Assistant Store Manager to foster an inclusive, supportive environment and empower the team to deliver memorable customer experiences.

You’ll lead operations, training, and daily store activities to drive performance and engage Associates and shoppers. You will recruit, develop, and mentor talent, implement plans for projects and initiatives, and ensure excellent customer service while maintaining shrink control and operational efficiency.