Assistant Store Manager: Lead Ops & Customer Experience

The Salvation Army USA Central Territory; Independence (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Hearing 보험

Prescription Drug Coverage

Flexible Spending Accounts (FSA)

Employer-Paid Life Insurance & Long-Tr

Job summary

The Salvation Army USA Central Territory is seeking an Assistant Store Manager in Independence, MO. This full-time role assists the Store Manager with daily operations, staff supervision, sales, maintenance, banking, and record-keeping, while ensuring safety and quality customer service.

We offer a comprehensive benefits package, including medical, dental, vision, FSA, life and disability coverage, EAP, voluntary insurance options, and additional discounts.

Responsibilities

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage
• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement
• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Job description

The Salvation Army USA Central Territory is seeking an Assistant Store Manager in Independence, MO. This full-time role assists the Store Manager with daily operations, staff supervision, sales, maintenance, banking, and record-keeping, while ensuring safety and quality customer service.

We offer a comprehensive benefits package, including medical, dental, vision, FSA, life and disability coverage, EAP, voluntary insurance options, and additional discounts.