Assistant Store Manager — Lead & Elevate WOW Customer Crew

Trader Joe's; Metairie (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Trader Joe's in Metairie, LA is seeking an Assistant Store Manager (Mate) to lead a Crew and elevate everyday shopping experiences. You will mentor Crew Members, drive store operations, and model our values to deliver exceptional service.

The role requires hands-on leadership with a focus on teamwork, training, and creating a welcoming environment for customers. Experience in retail or hospitality and strong people skills are essential.

Qualifications

• 3+ years of recent retail, restaurant, or hospitality experience.
• 2+ years of recent experience at the management or supervisory level.
• A high school degree or equivalent.
• A history of developing individuals and teams through empowerment and integrity.

Responsibilities

• Operate the cash register in a friendly, efficient manner.
• Bag groceries with care and accuracy.
• Stock shelves and receive loads.
• Make the store a welcoming place for customers and Crew.

Skills

Leadership

Customer service

Team development

Retail experience

Communication

Education

High school diploma

Tools

POS systems

Job description

Trader Joe's in Metairie, LA is seeking an Assistant Store Manager (Mate) to lead a Crew and elevate everyday shopping experiences. You will mentor Crew Members, drive store operations, and model our values to deliver exceptional service.

The role requires hands-on leadership with a focus on teamwork, training, and creating a welcoming environment for customers. Experience in retail or hospitality and strong people skills are essential.