Assistant Store Manager: Lead Customer Service & Store Ops

Dollar General; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar General in Pensacola, FL is seeking a store associate with supervisory responsibilities to support daily operations and customer service excellence. You will help schedule staff, manage merchandise, and assist in cash handling and store controls.

The role requires a High school diploma or equivalent and preferred retail supervisory experience. Join a team-focused environment with opportunities for growth and outreach across store operations.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Greet customers and operate cash register and scanner to itemize purchases.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling and training staff.
• Follow processes to manage merchandise, receive, stock, restock and rotate items.
• Maintain inventory accuracy by handling damages, markdowns, scanning and paperwork.
• Assist with planograms and product presentation as directed.
• Ensure cash control procedures, refunds and overrides are properly handled.
• Provide store coverage in the Store Manager's absence.

Skills

Customer service leadership

Problem solving

Cash handling

Scheduling staff

Merchandising

Team communication

Education

High school diploma or equivalent

Tools

Cash register

Scanner

POS system

Job description

Dollar General in Pensacola, FL is seeking a store associate with supervisory responsibilities to support daily operations and customer service excellence. You will help schedule staff, manage merchandise, and assist in cash handling and store controls.

The role requires a High school diploma or equivalent and preferred retail supervisory experience. Join a team-focused environment with opportunities for growth and outreach across store operations.