Assistant Store Manager — Lead Customer Experience & Team Growth

SonicJobs Inc.; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Family Dollar in Birmingham, AL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, organize merchandise, and help supervise staff to ensure a welcoming shopping experience.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. This is a full-time position typical of retail operations with emphasis on accuracy and

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks
• Strong communication, interpersonal, and written skills required
• Ability to work in a high-energy, team environment
• Exceptional customer service, organizational, and communication skills

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom and sales floor
• Perform opening and closing procedures as needed
• Process corporate directives related to store activities
• Maintain promotional fixtures and displays
• Assist in ordering merchandise, processing damaged items, payroll, scheduling, cash deposits
• Maintain neat and well-stocked store and stockroom
• Protect and secure store assets, including cash
• Adhere to safety policies and ensure staff compliance
• Help Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, and respectful environment for customers and staff
• Keep store clean including restrooms, floors, and trash
• Other duties as assigned

Skills

Communication skills

Teamwork

Customer service

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Birmingham, AL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, organize merchandise, and help supervise staff to ensure a welcoming shopping experience.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. This is a full-time position typical of retail operations with emphasis on accuracy and