Assistant Store Manager (HELE Mililani Mauka | Full-Time)

Parpacific; Mililani Town (HI); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Shift differential

Job summary

Par Pacific Holdings, Inc. is seeking an Assistant Store Manager for the Mililani Mauka HELE location in Hawaii. This on-site role offers a full-time schedule with a competitive hourly wage and shift differential eligibility.

Responsibilities include leading store operations, coaching staff, ensuring safety and cash handling accuracy, and delivering excellent customer service in a fast-paced retail environment.

Qualifications

• Minimum 21 years of age or older and eligible to work in the United States without visa sponsorship.
• Valid driver’s license required.
• Experience in retail sales and handling cash preferred/required.

Responsibilities

• Maintain a safe work environment by prioritizing safety.
• Train, develop, and evaluate employees to provide safe, superior service.
• Ring up sales on POS and handle cash and other payments.
• Develop positive relationships with customers, vendors, and contractors.
• Manage cash, inventory, and store assets during shifts.
• Plan staffing and scheduling to meet customer demand within budget.

Skills

Customer service

Leadership

Safety compliance

Training

Cash handling

Education

High School Diploma or GED

Job description

Assistant Store Manager (HELE Mililani Mauka | Full-Time) Job Description Job Alerts Link Assistant Store Manager (HELE Mililani Mauka | Full-Time) Posting Start Date: 10/1/26 Job Location (Short): O'ahu, Mililani, Hawaii

HELE Assistant Store Manager

Salary Range: $21.00 - $26.65 Hourly

$3.00 shift differential eligibility

Work Location: 95-1141 Ukuwai St, Mililani, HI 96789

The Opportunity:

Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.

This position, in one of our HELE convenience stores, is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. We seek to provide both fuel, food and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.

Primary Job Responsibilities:

Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority.
• Ensure gas pumps, lot, and store areas are clean and free of debris at all times.
• Work with the Safety Team and conduct monthly mandatory meetings and trainings.
• Report safety incidents in a timely manner and comply with safety policy, programs, and processes.

Leadership and Personnel Management

• Train, develop, guide, and evaluate employees to operate the store effectively and safely to provide superior customer service.
• Maintain a professional and supportive image among subordinates and supervisors.
• Act as back-up to Store Managers, prepare and submit all employee paperwork accurately and timely (i.e. performance appraisals, performance notices, new hire checklist, etc.)
• Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness.
• Motivate, provide feedback, and share employee recognition to improve individual, team, and store performance.
• Set and communicate performance expectations, and evaluate actual performance based on those expectations as an extension of the Store Manager.
• Develop potential employees through coaching and training so they are ready for promotion to the next level.
• Carry out all company policies.

Customer Service and Site Relationships

• Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assist in resolving customer issues.
• Accurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products sold.
• Develop positive and professional relationships with all customers, vendors and contractors.
• Responsible for all cash, monies, and inventory during shift.
• Prioritize appropriately developing and assigning tasks to ensure that the store is clean, adequately stocked, and organized for fast, convenient, and professional service to customers.
• Ensure a friendly, welcoming, and well-maintained store environment to provide customers with a buying experience that meets their expectation.
• Monitor customer needs and expectations and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling.
• Assist customers at the pump and in-store to find the desired product and operate equipment.
• Actively solicit customer feedback via consistent personal interactionand engagement.
• Ensure complaints are resolved quickly and sincerely to the customer's, vendor’s and contractor’s satisfaction.
• Promote and ensure a safe and positive public image within the community.
• Promote and grow the Kama’aina Rewards program.

Business and Management

• Plan and manage store activities to maximize operating profit.
• Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics.
• Monitor merchandise, food movement, and competitor offerings to assist in development of store specific product mix and pricing strategies.
• Maintain store layout and product displays per schematics.
• Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns.
• Manage fuel, merchandise, and food inventory to ensure optimum stocking levels.
• Control operating expenses (including maintenance, utilities, supplies and inventory loss).
• Prepare and submit daily sales reports accurately and timely, including invoices and bank deposits.
• Safeguard and account for all money received and disbursed.
• Organize and maintain all site files, manuals, and other informational materials.
• Receive merchandise using proper check-in procedures when working with vendors.
• Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment.

Facilities Management

• Assist in maintaining appearance standards of paving, lighting, canopy, and other physical structures.
• Timely report facility issues as needed.
• Ensure facilities and equipment are in safe working order.
• Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditions at all times.
• Ensure required signage/decals are posted.

Personnel Assistance

• Maintain a professional and supportive image among subordinates and supervisor.
• Work with the Store Manager to create, maintain, and improve teamwork; and provide training assistance to new associates.
• Assist with staffing and schedule labor to meet customer demand while staying within budget.

Note: This description is intended to give you a general overview of the position, additional responsibilities and opportunities may be identified based on current business needs.

Physical Demands:

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps.
• Ability to communicate effectively in English.
• Ability to follow safety procedures (e.g. respond to safety alarms, contact 911 for emergencies).
• Ability to frequently reach overhead, grip, utilize wrist movements, and finger dexterity to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping.
• Ability to frequently squat and kneel to obtain and/or replenish items.
• Ability to push/pull with arms up to a force of 20 pounds (while utilizing a hand-truck).
• Ability to occasionally lift up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications:

To meet thebasic qualificationsfor this role you will beat least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa
transfer or visa sponsorship.

Additional qualifications include:

• Valid driver’s license required.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash required