Assistant Store Manager, Grand Rapids

Michael Kors; Michigan; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Cross-Brand Discount

Internal Mobility Across Brands

Exclusive Employee Sales

Clothing Allotment

Job summary

Michael Kors in Michigan is seeking an Assistant Manager who will drive results through delivering an elevated client experience, lead daily store operations, and mentor a team in a fast-paced environment. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

You’ll build client relationships, develop styling knowledge, and leverage omni-channel tools to grow traffic and sales.

Qualifications

• 3+ years of relevant retail management experience.

Responsibilities

• Drive results through delivering an elevated customer experience.
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

Skills

Retail management

Customer service

Leadership

Fashion knowledge

Tools

POS systems

CRM tools

Job description

Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU’LL DO:

• Drive results through delivering an elevated customer experience.
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

YOU’LL NEED TO HAVE:

• 3+ years of relevant retail management experience

WE’D LOVE TO SEE:

• A self-starter with the ability to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Customer service obsessed; ability to sell with a passion for styling and love for fashion
• Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

• Cross-Brand Discount
• Internal Mobility Across Brands
• Exclusive Employee Sales
• Clothing Allotment

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].