Assistant Store Manager - Golfdom

Worldwide Golf Shops; Annapolis (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

401(k) matching

Health benefits with company HSA

Employee discount

Golf-specific learning opportunities

Hands-on training

Job summary

Golfdom in Annapolis, MD is seeking a capable Assistant Manager to drive store performance and embody the Worldwide Golf values. You will execute daily plans from the Store Manager and help create a memorable golf shopping experience for customers.

The role requires 2+ years in retail management or golf-industry experience, with a strong customer-focus and ability to lead teams. This full-time position offers benefits and growth opportunities within the Worldwide Golf family.

Qualifications

• 2+ years of retail management experience or golf-industry experience.
• Strong golf background preferred, but not required if extensive retail management experience.

Responsibilities

• Promote and maintain store culture aligned with Worldwide Golf values.
• Execute day-to-day plans from the Store Manager and share ownership for the store experience.
• Educate customers on golf products and offerings.
• Assist with inventory management, pricing, and visual merchandising per brand standards.
• Support store operations, audits, and daily communications.

Skills

Retail management

Golf industry knowledge

Tools

POS system

Job description

Job Details

Job Location: Annapolis, MD 21401

Position Type: Full Time

Job Category: Store Management

What We Offer:

• Our Assistant Managers receive base pay + quarterly bonuses
• We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
• There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
• Golfdom is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We've been in business over 50 years and we are growing!
• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description:

The Assistant Manager at Golfdom is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf's values, including the "Sure No Problem" philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager. The Assistant Manager also has shared ownership for creating a positive golf store experience.

Responsibilities Include:

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Become a Golfdom brand ambassador in the local community, making key external relationships and partnerships in the golf industry.
• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Help employees grow their career and golf skill set by identifying additional opportunities for growth.
• Recognize and suggest ways to improve processes.

Qualifications Desired:

• 2+ years of retail management experience OR experience working in the golf industry is required.
• A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements:

• Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Work varied hours/days as business dictates.

Who We Are:

At Golfdom, we don't just play golf, WE LIVE THE GAME. We've been THE local golf retailer in the DC Market for 30 years. We are a SERVICE oriented retail golf specialty store - offering the best in fitting, selection and expertise in golf equipment, apparel, shoes, accessories and more! Golfdom is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com

*The pay range for this position is $50,000 - $60,000 per year, including quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.