Assistant Store Manager (Full-time) - Vidalia, GA

Hibbett; United States; On-site; USD 14,354 - 20,443; Full time

Job summary

Hibbett is seeking an Assistant Manager in Vidalia, Georgia. In this role, you will assist the Store Manager with operations, supervise staff in their absence, and ensure quality customer service. Ideal candidates possess retail experience, strong interpersonal skills, and are team players passionate about outstanding customer service.

You will also be responsible for maintaining policies, guiding staff, and promoting merchandise. Join us for an opportunity to grow in a dynamic retail environment with Hibbett.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Strong attention to detail and ability to handle multiple tasks.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Provide knowledge and guidance to employees and customers.
• Assumes responsibility of the entire store in the absence of the Store Manager.

Skills

Interpersonal skills

Communication skills

Customer service

Retail experience

Job description

HB: 00166 Vidalia, Georgia (Brice Square)

Hourly: $12.63 - $12.63

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non‑Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing an action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assumes responsibility of the entire store in the absence of the Store Manager
• Assists the Store Manager in overall personnel recruiting, training, and evaluation
• Provides knowledge and guidance to employees and customers in all departments when necessary
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Directs staff to ensure each department’s responsibilities and standards are completed
• Keeps the Store Manager informed about inventory movement and customer trends
• Assures quality customer service is maintained
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
• Produces and gives extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
• Promotes and sells services and merchandise provided by Hibbett I City Gear
• Practices and upholds all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
• Protects the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self‑starter, initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Team‑player, passionate about outstanding customer service and selling merchandise