Assistant Store Manager (Full-time) - New Iberia, LA

Hibbett; New Iberia (LA); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett is seeking an Assistant Manager for its New Iberia location in Louisiana. This role involves supporting the Store Manager in daily operations and taking responsibility for the store’s performance.

The ideal candidate has retail experience, particularly in footwear and athletic apparel, and a passion for customer service. Key duties include supervising staff, managing inventory, and ensuring exceptional customer experiences.

Strong communication and team management skills are essential.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Self-starter with initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Supervise employees in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers.

Skills

Customer service

Interpersonal skills

Team management

Attention to detail

Fast-paced environment adaptability

Job description

HB: 00302 New Iberia, Louisiana (Iberia Plaza)

Hourly

$12.65 - $12.65

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager, carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning, and directing work, and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.