Assistant Store Manager (Full-time) - Lawton, OK

Hibbett; Naples (FL); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett is hiring an Assistant Manager in Naples, Florida. This role includes assisting the Store Manager with operations, merchandising, and customer service. The ideal candidate has retail experience and strong interpersonal skills.

Responsibilities include managing store assets, training staff, and ensuring a high level of customer service. Ideal candidates are self-starters who are passionate about footwear and athletic apparel.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for sales and merchandising.
• Assume responsibility of the entire store in the absence of the Store Manager.

Skills

Customer service experience

Interpersonal communication

Attention to detail

Team player

Job description

HB: 00618 Lawton, Oklahoma (Central Mall)

Hourly $12.65 - $12.65

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, is passionate about giving outstanding customer service and promoting the merchandise in stores, and assumes supervisory control in the Store Manager’s absence. The Assistant Manager is trained in Store Manager responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager, carrying out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.