Assistant Store Manager (Full-time) - Columbus, MS

Hibbett; United States; On-site; USD 26,000 - 27,000; Part time

Job summary

Hibbett in Columbus, Mississippi, is seeking an Assistant Manager to assist the Store Manager with overall store operations and administrative duties. The ideal candidate will have retail experience and a passion for outstanding customer service.

The Assistant Manager will oversee staff, assist with recruiting and training, manage inventory, and ensure high customer service standards are met. This position requires a self-starter who can thrive in a fast-paced environment.

Qualifications

• 1-3 years of customer service experience, preferably in retail.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Supervises employees in the absence of the Store Manager.
• Provides customer service excellence and promotes merchandise.

Skills

Customer service experience

Interpersonal skills

Communication skills

Team management

Attention to detail

Job description

Job Details

Location: Columbus, Mississippi (Leigh Mall)
Hourly: $12.65 - $12.65
Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures, and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assists the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Directs staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produces and gives extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promotes and sells services and merchandise provided by Hibbett I City Gear.
• Practices and upholds all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protects the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team player, passionate about outstanding customer service and selling merchandise.