Assistant Store Manager (full-time) - Canteen and Sponsorships

camp; Miami (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Gym and Wellness Discounts

Dependent Care FSA

Life & AD&D Insurance

Mass Transit & Parking

Employee Benefits Concierge

20% off merch

Job summary

CAMP Miami is hiring a Full-time Assistant Store Manager to guide families through our retail experience and ensure a magical visit. You will support KPI targets, lead the Canteen floor, coach staff, and collaborate with leadership to drive sales and guest satisfaction.

The role requires weekend availability, strong organization, and a passion for engaging with children and families. Competitive benefits accompany a fast-paced team environment in Miami.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States.
• Open availability; full-time role with ~40 hours/week.
• Prior experience in retail, child-care, child development/education, or performing arts.

Responsibilities

• Support the General Manager in day-to-day store operations to meet KPI targets.
• Collaborate with the GM to develop action plans and timelines to achieve objectives.
• Lead and model a results-driven approach to sales and customer service.
• Oversee the Canteen floor as Manager on Duty to meet operational needs.
• Coach staff to improve selling opportunities and build customer relationships.
• Create and implement visual merchandising strategies to increase sales.
• Assist in managing labor spend to optimize costs and profits.
• Support training and development of team members.

Skills

Leadership

Organization

Retail experience

Customer engagement

Team motivation

Work authorization

Availability

Weekend availability

Communication

Job description

What is the Role?

We are seeking a Full-time Assistant Store Manager - Responsible for Canteen and sponsorships - to join our CAMP Miami team. You will be responsible for guiding CAMP's families through our retail experience, ensuring they have a magical experience and want to return! This includes:

SELLING FLOOR

• Support the General Manager in managing the day-to-day operations of the store to ensure the store and teams meet KPI targets
• Collaborate with the General Manager to develop clear action plans for the store and team and strive to achieve objectives, deliverables, and timelines for each plan
• Act as a results-driven role model for the team to impact sales generation and exceptional customer service
• Lead and support the oversight of the Canteen floor; acting as Manager on Duty to ensure all operational and customer-facing needs are met
• Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships
• Create and implement visual and merchandising strategies to increase sales. Utilizes selling reports to understand floor capacity, layout, and sell through opportunities
• Support the General Manager and leadership team with goal achievement (KPIs)
• Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store selling, using strong business acumen skills
• Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Partner with the General Manager to identify and assess training needs. Create tailored training plans to implement various training methods to enhance team members skills and performance
• Assist in managing labor spend to optimize responsible spending and profit opportunities
• Other duties as assigned

CANTEEN EXPERIENCE/SPONSORSHIPS

Ensure best in class store experience for internal and external customers

Collaborate with merchandising team to optimize the in-store demo program. Apply selling goals to all demo programs to ensure staff is achieving targets. Consistently analyze results and coach team to performance

Collaborate with General Manager and Assistant Manager, Programming and Special Events to understand ticket sell through in order to maximize in canteen selling opportunities and KPI's such as merch attach rate

Partner with Sponsorships and Visual Merchandising team to maximize all Sponsorships initiatives

Consistently manage Sponsorships deliverables to ensure client objectives are achieved while maximizing business and revenue potential

Ensure all Sponsorships related supplies are ordered and accounted for. Partner with Sponsorships team with any missing and/or damaged supplies

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $24.00/hr

What is required?

• Ability to work at least one weekend day/week, but ideally both!
• Open availability. This role is full-time, and you will be working approximately 40 hours / each week
• Strong organization skills with a keen attention to detail
• Demonstrated ability to lead and motivate a team to achieve goals
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.
• Must be 18 years of age or older
• Must be authorized to work in the United States

We provide our team with the following perks:

• Medical Coverage & Pharmacy Benefits including virtual doctor visits
• Dental & Vision Coverage
• Gym and Wellness Discounts
• Voluntary Pet Insurance
• Health Care Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account (FSA)
• Life & AD&D Insurance
• Long Term Disability
• Mass Transit & Commuter Parking Programs
• Benefits Concierge: a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions
• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merc