Assistant Store Manager- Full Time

Gearhead Outfitters; Cleveland (TN); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an energetic Assistant Store Manager to lead a dedicated team in delivering exceptional customer service. In this role, you will be the go-to leader, ensuring smooth operations and motivating the team to tackle challenges with a smile. Your passion for the outdoors and commitment to customer satisfaction will help create lasting relationships with adventurers seeking high-quality gear. Join a company that values personalized service and encourages every team member to thrive in a supportive environment, making every shift a rewarding experience.

Qualifications

• Strong leadership skills to manage the team effectively.
• Excellent customer service orientation to ensure guest satisfaction.

Responsibilities

• Lead the team in the absence of the Store Manager.
• Ensure exceptional service and keep the team motivated.

Skills

Leadership

Customer Service

Team Motivation

Problem Solving

Job description

Gearhead Outfitters is a specialty outdoor retailer dedicated to providing high-quality gear and apparel for adventurers. With a focus on personalized service, we help our customers connect with nature through premium products, expert advice, and a passion for the outdoors. Founded in 1997, our mission is to build lasting relationships with our customers and communities while sharing our love for the outdoors. We strive to make every customer feel welcome, supported, and excited about their next adventure.

Assistant Store Manager

Ready to lead with energy and keep the team pumped? The Assistant Store Manager makes sure every shift runs like a well-oiled machine!

Responsibilities:

1. Be the go-to leader when the Store Manager’s away
2. Ensure our guests receive exceptional service
3. Keep the team motivated with daily to-do’s and high spirits
4. Tackle any challenges with customers, teammates, or vendors with a smile
5. Oversee inventory, special orders, and closing duties as needed
6. Keep the Store Manager updated on all the good stuff
7. Jump in wherever needed to make the day smooth

PHYSICAL ACTIVITIES

The following physical activities are necessary to perform one or more essential functions of this position.

1. Must be able to lift up to 25 pounds.
2. Must be physically able to walk, stand, and stoop for several hours each day.
3. Must be willing and able to sit on the floor and get up without assistance.