ASSISTANT STORE MANAGER FT

Lids; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team as a Sales Associate. In this engaging role, you will be responsible for generating sales through exceptional customer service and maintaining store operations. You will supervise associates, ensuring that the store meets its objectives while providing a professional environment. This position offers a unique opportunity to develop your skills in sales and management while contributing to a team-oriented atmosphere. If you are passionate about retail and enjoy working in a fast-paced environment, this could be the perfect fit for you!

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Generate sales by providing excellent customer service and meeting company objectives.
• Supervise associates and manage store operations in the absence of the Store Manager.
• Control expenses and protect company assets while adhering to policies.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Inventory Management

Ability to Lift 50 Pounds

Computer Skills

Ability to Work Unsupervised

Education

High School Diploma or Equivalent

Job description

General Description

Generate Sales

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Supervise Associates

• Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Education: High School Graduate or Equivalent

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