Assistant Store Manager - Ford City Mall, Chicago, IL

R555US DTLR, Inc.; Chicago (IL); On-site; USD 27,620 - 30,376; Full time

Benefits offered by this job

401K plan

Medical, dental, and vision insurance

Paid time off

Job summary

R555US DTLR, Inc. is seeking an Assistant Store Manager in Chicago, IL. This role involves assisting the Store Manager with daily operations, ensuring compliance with standards, and training the staff to provide excellent customer service.

The ideal candidate must have at least one year of retail management experience and strong interpersonal skills. The position offers a wage of $20.05 to $22.05 per hour and eligibility for various benefits, including a company 401K plan.

Qualifications

• Minimum of one (1) year in retail management.
• Excellent command of the English language and strong interpersonal skills.
• Ability to gather and summarize data for reports.

Responsibilities

• Assist the Store Manager in daily operations of the retail store.
• Ensure compliance with company policies and procedures.
• Train and develop store personnel.

Skills

Retail management experience

Strong interpersonal skills

Analytical ability

Microsoft Office proficiency

Flexibility in work schedule

Job description

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.

POSITION SUMMARY

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.

Requires a flexible schedule (days, nights, weekends, holidays) and a standard work week not to exceed 40 hours.

QUALIFICATIONS

• Education and/or experience: minimum of one (1) year in retail management.
• Solid knowledge of business, excellent command of the English language, strong interpersonal skills, poise, tact, diplomacy, strategic thinking, planning and organization, professionalism, analytical ability, critical and creative thinking, project and time management, organizational skills, discretion, confidentiality, independent judgment and compassion.
• Proficient analytical ability to gather and summarize data for reports and solve various administrative problems.
• Proficient knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.

PHYSICAL REQUIREMENTS

• Stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical project phases.
• Work in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willing to travel via car, plane or train.

COMPENSATION

Assistant Manager pay range: $20.05 - $22.05 per hour.

Bonus opportunity if guidelines or criteria are met.

All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company-paid time off.

EEO STATEMENT

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.