Assistant Store Manager: Fast-Paced Parts & Customer Care

XL Parts / The Parts House; Humble (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

Paid time off

Job summary

XL Parts / The Parts House in Humble, TX seeks an Assistant Store Manager to oversee daily shipping, receiving and customer service while ensuring orders are assembled and delivered within a tight 45-minute window. You will manage inventory, schedule drivers and maintain a safe, clean store and warehouse.

The role requires a High School diploma or GED, 1–2 years in retail, strong communication and customer service skills, and the ability to pass a background check and drug screen.

Qualifications

• High School Degree or GED required.
• 1–2 years of working in a retail environment.
• Highly motivated to provide superb customer service.
• Excellent communication and interpersonal skills.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders within a 45-minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High School or GED

Job description

XL Parts / The Parts House in Humble, TX seeks an Assistant Store Manager to oversee daily shipping, receiving and customer service while ensuring orders are assembled and delivered within a tight 45-minute window. You will manage inventory, schedule drivers and maintain a safe, clean store and warehouse.

The role requires a High School diploma or GED, 1–2 years in retail, strong communication and customer service skills, and the ability to pass a background check and drug screen.