Assistant Store Manager - Enterprise Plaza, Lanham, MD

DTLR, Inc.; Lanham (MD); On-site; USD 28,860 - 31,615; Full time

Benefits offered by this job

Bonus opportunity

401K plan

Medical, dental, and vision benefits

Company-paid time off

Job summary

DTLR, Inc. in Lanham, Maryland is seeking an Assistant Store Manager to assist with daily operations and ensure exceptional customer experiences. The ideal candidate will have at least one year in retail management and possess excellent interpersonal and analytical skills. Compensation includes $20.95 - $22.95 per hour with bonus opportunities and eligibility for medical, dental, vision, and 401K benefits. Flexible scheduling is required, including weekends and holidays.

Qualifications

• Must have a solid knowledge of business.
• Requires excellent command of English to communicate effectively.
• Proven ability to maintain professionalism in all situations.

Responsibilities

• Assist the Store Manager in daily operations and customer service.
• Ensure compliance with company policies and procedures.
• Assist with training and development of store personnel.

Skills

Interpersonal skills

Analytical ability

Strategic thinking

Project management

Time management

Microsoft Office proficiency

Education

Minimum of one year in retail management

Job description

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

POSITION SUMMARY

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.

QUALIFICATIONS

Education And/Or Experience

• Requires a minimum of one (1) year in retail management.

Skills and Knowledge Requirements

• Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi‑task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.
• Working knowledge of Microsoft office products is required.
• Willing to work in multiple stores in the assigned district.

Physical Requirements

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
• Must have reliable transportation.
• Must be willing to travel via car, plane or train.

Compensation: Assistant Manager pay range: $20.95 - $22.95 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company‑paid time off.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.