Assistant Store Manager - Customer-Focused Retail Leader

America’s Antique Mall; Highland (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

America's Antique Mall in Highland, IN is seeking a dependable, customer-focused Assistant Retail Store Manager to join our team. This full-time, hands-on role supports daily operations, staff leadership, shopper and vendor service, booth rentals, and sales goals, and serves as Manager on Duty when assigned.

Responsibilities include providing professional service to shoppers and vendors, supervising and training employees, opening and closing the store, maintaining a clean, safe, and welcoming

Qualifications

• High school diploma, GED, or equivalent required.
• Three years of retail, customer-service, hospitality, or related experience required.
• One year of supervisory, team-lead, key-holder, or management experience preferred.
• Strong communication, organization, and customer-service skills.
• Dependable, professional, and able to take initiative.
• Comfortable directing employees and resolving concerns.
• Basic computer and point-of-sale skills.
• Ability to work days, evenings, weekends, and certain holidays.
• Ability to remain active for extended periods and lift up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Provide professional service to shoppers and vendors
• Support daily operations and serve as Manager on Duty
• Assist with supervising, coaching, and training employees
• Open and close the store according to established procedures
• Maintain a clean, organized, safe, and welcoming store
• Build positive relationships with vendors
• Assist prospective vendors with booth and showcase rentals
• Help resolve shopper and vendor concerns
• Support booth occupancy, shopper engagement, and sales goals
• Assist with register operations, cash handling, and daily paperwork
• Lead by example and promote a positive team environment

Skills

Strong communication

Organization

Customer-service

Education

High school diploma, GED, or equivalent

Job description

America's Antique Mall in Highland, IN is seeking a dependable, customer-focused Assistant Retail Store Manager to join our team. This full-time, hands-on role supports daily operations, staff leadership, shopper and vendor service, booth rentals, and sales goals, and serves as Manager on Duty when assigned.

Responsibilities include providing professional service to shoppers and vendors, supervising and training employees, opening and closing the store, maintaining a clean, safe, and welcoming