Assistant Store Manager - Customer Experience & Ops Leader

Yesway; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A convenience store chain in Lubbock is seeking an Assistant Store Manager to assist in managing store operations. Responsibilities include training employees, scheduling shifts, and resolving customer concerns. Candidates should have a high school diploma or GED and preferably one year of supervisory experience in a retail or convenience operation. This role requires strong customer service skills and adherence to compliance regulations.

Qualifications

• High School Diploma or GED required.
• One year experience supervising others preferred.

Responsibilities

• Assist the Store Manager in training and development of employees.
• Schedule employees for shifts.
• Resolve store issues including customer concerns.
• Ensure compliance with regulations and requirements.
• Assist with audits and stocking of merchandise.
• Oversee timely guest transactions.
• Monitor profits through various procedures.

Skills

Customer service experience

Employee training and development

Scheduling

Issue resolution

Education

High School Diploma or GED

Job description

A convenience store chain in Lubbock is seeking an Assistant Store Manager to assist in managing store operations. Responsibilities include training employees, scheduling shifts, and resolving customer concerns. Candidates should have a high school diploma or GED and preferably one year of supervisory experience in a retail or convenience operation. This role requires strong customer service skills and adherence to compliance regulations.