Assistant Store Manager - Customer Experience & Ops Leader

Yesway; Harlan (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

A convenience store chain is seeking an Assistant Store Manager in Harlan, Iowa. This role involves supporting the Store Manager with operational duties, including employee training, scheduling, and customer service. Candidates should have a high school diploma and at least one year of supervisory experience in a retail or convenience context. The position emphasizes strong problem-solving skills and regulatory compliance to enhance store operations and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Successfully completing certification testing as needed.
• One year of experience supervising in a relevant field is preferred.

Responsibilities

• Assist the Store Manager with management responsibilities.
• Schedule employees for shifts.
• Resolve store issues, including customer concerns.
• Ensure compliance with regulations.
• Assist with audits and proper stocking of merchandise.
• Oversee timely guest transactions.
• Monitor profits through end-of-day procedures.

Skills

Customer service orientation

Employee training and development

Scheduling

Problem-solving

Regulatory compliance

Inventory management

Education

High School Diploma or GED

Job description

A convenience store chain is seeking an Assistant Store Manager in Harlan, Iowa. This role involves supporting the Store Manager with operational duties, including employee training, scheduling, and customer service. Candidates should have a high school diploma and at least one year of supervisory experience in a retail or convenience context. The position emphasizes strong problem-solving skills and regulatory compliance to enhance store operations and customer satisfaction.