Assistant Store Manager - Connecticut Ave.

Sephora USA, Inc; Washington (District of Columbia); On-site; USD 72,000 - 88,000; Full time

Job summary

Sephora USA, Inc. in Washington, DC seeks an Assistant Store Manager on Connecticut Ave to lead a dynamic team and elevate client experiences. You’ll partner with the Store Manager to drive sales, develop talent, and maintain Sephora’s service standards in a fast-paced retail environment.

The role requires on-site work at 1050 Connecticut Ave NW, with availability including evenings, weekends, and holidays. A strong focus on coaching and customer engagement is essential.

Qualifications

• Experience as a retail assistant manager in high-volume stores.
• Strong leadership and people management skills.
• Excellent communication abilities.
• Coaching and development mindset.
• Customer-centric focus and growth mindset.

Responsibilities

• Support Store Operations & Client Experience by ensuring smooth daily operations and delivering exceptional service while driving sales.
• Inspire and empower teams through coaching and development.
• Recruit and onboard new talent, building a diverse team.
• Champion continuous learning with real-time coaching and feedback.
• Drive performance through timely feedback and mentorship.
• Elevate client satisfaction with personalized experiences.
• Ensure operational excellence with standards and store condition.
• Optimize inventory and staffing to adapt to changes.

Skills

Assistant Store Management

Leadership

Communication

Coaching

Client Focus

Job description

Assistant Store Manager - Connecticut Ave.

Job ID:294992
Store Name/Number:DC-Connecticut Ave (1216)
Address:1050 Connecticut Ave NW, Washington DC, DC 20036, United States (US)
Hourly/Salaried:Salaried (Exempt)
Job Type:Full Time
Position Type:Regular

Job Function:Stores - Leadership

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Job ID:294992
Store Name/Number:DC-Connecticut Ave (1216)
Address:1050 Connecticut Ave NW, Washington DC, DC 20036, United States (US)
Hourly/Salaried:Salaried (Exempt)
Job Type:Full Time
Position Type:Regular

Job Function:Stores - Leadership

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Ready to remove the compromise between passion and profession? AsAssistant Store Manager,you’llbe the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience.

WhatYou’llDo:

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smoothdailyoperations,deliveringexceptionalclientexperienceswhile driving sales and profitability in a fast-pacedenvironment.
• Inspire & Empower Teams. Lead with passiontocoach, inspire, and empower your team to exceed expectationsand performance goals,fosteringgrowth,developmentandaccountability.
• Recruit &Cultivate Top Talent. Attract, hire, andonboardnew talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• ChampionContinuousLearning. Foster ongoinglearningbydeliveringreal-time coaching,actionablefeedback, and ongoing supporttomaximize associates’potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and activelydriveengagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence.Uphold Sephora’s standards bymaintaininga visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• OptimizeResources & DriveGrowth.Driveresults byoptimizinginventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

WhatYou’llBring:

• Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments,consistentlydrivingresults and elevating team performance through hands-on leadership.
• ExceptionalLeadership& Business Acumen. Strong ability torecruit,inspire, anddeveloptop talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
• OutstandingCommunication & Interpersonal Skills. Ahistory of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback andfacilitatingopen dialogue to support growth and high performance.
• Passion for Coaching & Development. A genuinecommitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
• Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and drivingbusinessgrowth.

Where and How:

• Location. This role requires on-site work at1050 Connecticut Ave NW, Washington DC, DC 20036, United States (US).
• Availability. This role requires availability including evenings, weekends, and holidays.
• Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand andwalkthe sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation.

What You’ll Get:

The annual base salary range for this position is $72,100.00 - $88,350.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of five days.

• CaringCommunity.You’lllead your storelikea community–where everyone feels seen and supported – building confidenceamongyour team and positivelyimpactingclients.

• Fulfilling Path.Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.

• Meaningful Work.With a cultivated passion for beauty, your career is your stage.We’llgive you the environmentandsupportyourneed to do more than sellproducts;you’llcontribute to the transformation of your team, customers, and community.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and yourdependents'needs withmedical,dental, and vision coverage.Sephora also fully covers our employees’ disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, andprotectedleave.

• Growth.No two stores or leaders are the same. With access to training, tuition reimbursement,and leadership development,you’llbe guided on a dynamic career path.

• Perks.Thinkyou’vetried it all? Enjoya30% discount on all merchandise/services, opportunities forfreeproductor“gratis,”and flash sale discountson LVMH brand products.

• Support.Youdon’tjust lead a team thatcares–you’repart of a team that cares.Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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