Assistant Store Manager - Chelsea, NY

Lidl US; New York (NY); On-site; USD 63,000 - 73,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid holiday & PTO

401k with match

Life & AD&D insurance

Well-being program

Referral bonuses

Parental leave

Disability insurance

Job summary

Lidl US is seeking an Assistant Store Manager in New York to support the Store Manager in developing and coaching the store team. You will drive excellent customer service, lead team projects, and ensure store KPIs are improved while maintaining a safe and productive work environment.

You should be ready to participate in daily store operations, including stocking and ringing. A 21+ age requirement and 1–2 years of management experience or a bachelor’s degree are expected, with ServSafe

Qualifications

• Must be 21 years of age or older.
• 1–2 years of management experience OR a bachelor’s degree.
• Determination to complete every to-do list on time and hit store targets.
• Experience in leading and developing a team in a fast-paced environment.
• Excellent customer service skills, including de-escalation abilities.
• Willingness to participate in daily physical store operations (stocking, cleaning, ringing).
• Ability to lift, move, carry, or slide product over 50 pounds.
• Ability to reach above head to heights greater than 10 inches.
• Must obtain and maintain ServSafe certification.

Responsibilities

• Lead and motivate the team to reach their full potential daily.
• Provide excellent customer service and be the lead point of contact for customer needs.
• Monitor and drive improvement of store KPIs.
• Lead essential team projects like weekly promotional store sets and routine re-merchandising.
• Provide hands-on support for cash management, stock, cleaning, and other store functions.
• Maintain a safe, positive, and productive work environment according to policies.

Skills

Customer service

Leadership

Team development

Operational excellence

Physical stamina

Safety knowledge

ServSafe certification

Education

Bachelor’s degree

Job description

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor’s degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

• Starting pay of $30.50 per hour (with potential to earn $35.00 in the future)
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.