Assistant Store Manager - Aventura Mall

Brobston Group; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Training program

Clothing allowance

Employee discount

Travel opportunities

Job summary

Brobston Group is opening a new store at Aventura Mall in Miami, FL, seeking an Assistant Store Manager to support the Store Manager in driving sales and delivering an excellent customer experience. You will lead a professional team, supervise daily operations, and ensure adherence to company standards.

The role offers a competitive hourly wage, a comprehensive training program, clothing allowances, and generous employee discounts.

Qualifications

• Previous management experience in retail, hospitality, or service.
• Exceptional customer service/clienteling skills.
• Strong leadership with coaching and motivational abilities.
• Professional verbal and written communication skills.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Assist Store Manager in leading and developing a professional store team to meet company goals.
• Collaborate with training to build a gold-standard team.
• Set weekly/monthly objectives for the team and monitor progress.
• Ensure staff present professionally and deliver top-tier customer service and sales.
• Maintain attractive merchandise displays according to visual guidelines and coordinate with support departments.

Skills

Leadership

Customer Service

Team Coaching

Communication

Flexibility

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do:

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between $22 - $33 hourly for a full-time contract, plus a lucrative bonus structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Please note, this is for our new store opening in Aventura Mall located in Miami, Florida.