Assistant Store Manager - 7FAM

7 For All Mankind; Charlotte (NC); Presencial; USD 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus programs

Incentive programs

Career growth

Resumo da oferta

7 For All Mankind in Charlotte, NC is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You will partner with the Store Manager to recruit, coach, and develop a high-performing team while upholding brand standards and loss prevention practices.

This full-time position requires 3+ years in luxury retail with leadership experience, strong communication, and a hands-on approach to coaching.

Qualificações

• 3+ years in luxury or specialty retail and/or customer service.
• 1-2 years of management experience.
• Proven leadership and customer service excellence.

Responsabilidades

• Drive sales and meet store sales goals while mentoring the team.
• Deliver exceptional customer experiences and style wardrobe solutions.
• Recruit, coach, and develop store staff.
• Enforce store policies, directives, and brand standards.
• Assist with payroll and scheduling.
• Collaborate with Visual Merchandising, Marketing, and Operations.
• Represent the brand and maintain loss prevention practices.
• Communicate with Store Manager on goals and performance.

Conhecimentos

Leadership

Time management

Performance-driven

Communication

Organization

Problem solving

Cash handling

Initiative

Formação académica

3+ years luxury retail experience

1-2 years management

Descrição da oferta de emprego

Position Summary

Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand.

Description

Assistant Store Manager (Full-Time)

Position Summary

Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand.

As a leader on the Store Management Team the Assistant Store Manager’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Assistant Store Manager assists the Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, recruiting top talent and coaching and developing the team. In partnership with the Store Manager, the Assistant Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained.

Key Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Communicates effectivity with Store Manager regarding individual goals and skill development updates, employee relations and day to day operations. Responsible for timely communication to Store Manager regarding any operational or policy compliance related matters.
• Assists with training, coaching, developing and motivating team to achieve maximum sales productivity.
• The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced.
• Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth.
• Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
• Assists Store Manager with day to day management of the store, in the absence of the Store Manager is responsible for all daily operations of the store.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Required Skills

• Strong leadership ability.
• Strong time management skills.
• Able to meet performance expectations.
• Effective verbal and written communication skills.
• Strong organizational skills; ability to multitask and prioritize.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.
• High level of initiative/self-starter.

Education/Experience

• 3+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and 1-2 years of management experience.

Special Physical And/or Mental Requirements

• Repetitive hand motion while operating cash register or computer.
• Regularly interacts with the public in an often crowded and noisy interactive store environment.
• Standing required for entire work shift.
• Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
• Must work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds as needed.
• Occasional travel, often with little advance notice may be required. (including air and overnight travel)

Diversity Vision Statement

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.