Assistant Store Manager

foodcityinternship; Winchester (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Weekly paychecks with Direct Deposit

Company‑paid life insurance

Company‑paid disability insurance

Medical plan with wellness benefits

Dental plan

Paid holidays

Paid vacations

Job summary

Food City is seeking a Store Manager to oversee daily store operations in Winchester, TN. You will lead a capable management team, drive sales and profitability, and ensure a customer‑centric shopping environment with trained, properly staffed associates.

You will manage budgeting, labor, inventory, and safety compliance while promoting a strong community presence and adherence to company policies. This role requires hands‑on leadership and a commitment to operational excellence.

Qualifications

• Associate degree or equivalent work experience.
• 3 years’ experience in retail operations.
• Diplomatic problem solving and conflict resolution.
• Knowledge of various training methods and staff development.
• Ability to follow verbal and written instructions and manage multiple priorities.

Responsibilities

• Provide strong management for daily store operations and staff coverage.
• Lead recruitment, training, and development of associates.
• Ensure adherence to company policies, security, and safety protocols.
• Oversee labor, inventory, pricing, and promotions to meet sales goals.
• Maintain customer service standards and a community-focused store presence.
• Prepare and review department reports and performance metrics.
• Monitor compliance with health, safety, and HACCP guidelines.

Skills

Leadership

Conflict resolution

Training methods

Communication

Time management

Flexibility

Education

Associate degree or equivalent

Job description

Job Summary

Manage the overall daily operations of the store location. Responsible for the store location budgeted sales goals as well as budgeted gross and net profit goals. Keeping controllable costs such as labor, supplies, expenses, etc. at expected levels. Supervise, lead, and develop store personnel. Ensure a customer service‑oriented environment that is friendly, properly staffed, and well trained. Maintain quality and freshness of product, well‑stocked departments, and cleanliness of the total store. Increase store sales with strong merchandising skills and promotions. Serve as the leader for this store location in all aspects of business and act as a good neighbor to the community in which this store is located. Ensure that all policy and procedure is followed for the safety and security of our associates, our customers, and our company.

Essential Job Functions

• Provide exceptional service for customers through maintaining a strong management team, quality associates, and planning adequate coverage through scheduling.
• Understand and promote company benefits including ESOP, 401(k), insurance, etc.
• Oversee the hiring and termination of associates to maintain a staffed store.
• Ensure required department and computer‑based training to increase retention of quality associates.
• Ensure all aspects of company policy and procedures in regard to good business and department practices are followed.
• Oversee and follow all safety and security measures, including theft and/or robbery.
• Interact professionally with the management team, associates, supervisors, and customers.
• Enforce fund‑handling procedures for safety and loss prevention, including bank deposits, safe deposits, gas, and go‑fund transport.
• Conduct store key accountability monthly.
• Responsible for monitoring and enforcing all local, state, federal, and company labor guidelines for all associates, including associates under the age of 18.
• Oversee and monitor policy regarding the sale of alcohol and tobacco products.
• Check, complete, and send vital department reports, management reports, documents, and paperwork via written, verbal, or e‑mail to appropriate persons.
• Conduct weekly and/or monthly meetings with department heads and/or department associates, including feelings meetings and exceptional service meetings.
• Complete and verify store and department projections for accuracy and timeliness.
• Utilize time‑management skills and prioritization to accomplish tasks through the management team and associates.
• Maintain adequate inventory levels in all departments to minimize out‑of‑stocks while keeping limited days of supply on hand.
• Oversee and monitor accurate retail pricing within guidelines.
• Monitor competitive price checks on critical items such as fuel, milk, and soft drinks.
• Listen to and resolve complaints or issues brought to the attention of the management team from supervisors, associates, the management team, and customers.
• Understand and enforce local and state health‑department rules and practices as well as federal OSHA guidelines and company HACCP policy.
• Maintain necessary government documents and postings to assure compliance.
• Understand and follow all LP policy including CCTV observations, security logs, and shoplifting handling procedures.
• Understand and follow confidentiality policy regarding company information as well as personnel information.
• Understand and enforce policy regarding refrigeration alarms.
• Other duties as required.

Job Qualifications

• Associate degree or equivalent work experience.
• 3 years’ experience in retail operations.
• Must be able to resolve differences through diplomatic means.
• Must be knowledgeable in various training methods.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis.
• Flexibility in work hours, including nights, weekends, and holidays.
• Must have excellent problem‑solving skills.
• Must be able to lead by example to give Food City customers their best shopping experience.
• Knowledge of Food City policies and procedures.
• Expertise of all job duties associates must perform in each area of responsibility.
• Ability to attend on‑site work during scheduled shifts to adhere to company time and attendance policies.

Benefits of Working for Food City

401(k) with company match, Employee Stock Ownership Plan, Weekly Paychecks with Direct Deposit, Company‑paid life and disability insurance, Medical plan with wellness benefits, Dental plan, Paid holidays, Paid vacations, Associate offers, and so much more!

About Food City

Food City is a privately held, family‑owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.