Assistant Store Manager

US Foods; Washington (Washington County); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

US Foods in Washington state is hiring an Assistant Store Manager to lead front-end operations, train staff, manage shrink, and drive sales and profit in coordination with the Store Manager. You’ll supervise cashiers, help execute the annual plan, and ensure safety and compliance while delivering excellent customer service.

The role requires at least four years in retail with two years in a leadership capacity, a flexible schedule, and solid computer skills including spreadsheets, word

Qualifications

• Minimum of four years experience in a retail environment.
• At least two years of management/supervisory experience.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Proficient with computer use, spreadsheets, word processing, email, and internet software.
• Cash handling experience.

Responsibilities

• Supervise and coach front-end employees at registers and storewide.
• Address personnel and performance issues with coaching and warnings.
• Ensure compliance with personnel policies and procedures.
• Understand and contribute to the Annual Operating Plan and monthly P&L implications.
• Assist in budget preparation and achievement of sales/profit targets.
• Train front-end staff on required programs.

Skills

Customer service

Leadership

Training

Cash handling

Tools

Microsoft Excel

Job description

The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the operations of the front‑end operations to ensure all purchases are accurately recorded and that all front‑end employees are well trained in shrink control and customer service. Works closely with Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Recruits, trains and develops front end employees and other employees as assigned. The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.

The starting rate is $27.32/hr. Looking for flexibility to work Monday - Sunday based on business need between the hours of 5:00am and 8:00pm. Freight Handling a plus!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings.
• Consults with Store Manager and HR on next steps leading to progressive discipline and termination, when needed.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process.
• Responsible for achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front‑end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting and training assigned employee group(s).
• Provide floor employees with day‑to‑day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in‑store demonstrations including preparation and set‑up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.
• Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow‑up reporting.
• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Address any variance to company standards with appropriate action plan, partnering with the Store Manager as needed.
• Ensure proper scheduling of employee to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by Store Manager.
• Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company.
• Other duties and responsibilities as assigned or required.

SUPERVISION

Sales Associates, Sales Department Lead(s)

RELATIONSHIPS

Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company. External: The incumbent is required to interact with all customers and service providers.

WORK ENVIRONMENT

Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from –10 to 85 degrees. Required to physically interact with customers.

MINIMUM QUALIFICATIONS

• Minimum of four (4) years experience in a retail work environment required.
• Must have at least two (2) years of management/supervisory experience.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.
• Must have cash handling experience.

PREFERRED QUALIFICATIONS

• Must possess strong planning and solid organizational skills.
• Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
• Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
• Must maintain excellent leadership skills, be highly motivated and self‑driven, and possess solid communication and conversational skills and negotiation skills.
• Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.
• Must maintain strong business awareness and an ability to review and interpret financial data.
• Must have the ability to work a flexible schedule that may include early mornings, late evenings, holidays and/or weekends.
• Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time.

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY: STAND: CONTINUOUSLY WALK: CONTINUOUSLY DRIVE VEHICLE: OCCASIONALLY SIT: OCCASIONALLY LIFT 1-10 lbs (Sedentary): CONTINUOUSLY 11-20 lbs (Light): CONTINUOUSLY 21-50 lbs (Medium): CONTINUOUSLY 51-100 lbs (Heavy): FREQUENTLY Over 100 lbs (Very Heavy): OCCASIONALLY CARRY 1-10 lbs (Sedentary): CONTINUOUSLY 11-20 lbs (Light): CONTINUOUSLY 21-50 lbs (Medium): CONTINUOUSLY 51-100 lbs (Heavy): FREQUENTLY Over 100 lbs (Very Heavy): OCCASIONALLY PUSH/PULL 1: FREQUENTLY CLIMB/BALANCE 2: FREQUENTLY STOOP/SQUAT: FREQUENTLY KNEEL: OCCASIONALLY BEND: FREQUENTLY REACH ABOVE SHOULDER: FREQUENTLY TWIST: FREQUENTLY GRASP OBJECTS 3: CONTINUOUSLY MANIPULATE OBJECTS 4: CONTINUOUSLY MANUAL DEXTERITY 5:FREQUENTLY 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

BENEFITS

Benefits for this role may include health insurance, pre‑tax spending accounts, retirement benefits, paid time off, short‑term and long‑term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $27 - $41.

EMPLOYMENT EQUALITY STATEMENT

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status.

US Foods complies with the California Privacy Rights Act of 2020 and its privacy policy is available here. US Foods may collect personal information from you in connection with the application process.

Know Your Rights Pay Transparency policy statement is available here. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866‑960‑5886. A member of our HR department will return your call within two business days.