Assistant Store Manager

NAPA; Venice (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

NAPA seeks an Assistant Store Manager to lead a high-energy team in our retail store. You will drive sales, customer service, and store operations while coaching crew members to deliver outstanding results.

The role requires a passion for automotive aftermarket service, strong leadership, and the ability to manage in a fast-paced environment. Expect ongoing development and a focus on customer care in every interaction.

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion.
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Passion for delivering customer care and building long term relationships
• Thrive off of working in a very fast paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in some situations
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE
• ASE Certifications
• NAPA Know How

Responsibilities

• Lead a successful team, support the store manager, and manage in our fast-paced retail stores.
• Manage store operations to maximize sales, profits and customer service.
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
• Inventory protection, asset management, operational and safety issues.
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas.
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone.

Skills

Customer service

Leadership

Inventory management

Cataloging systems

Inventory control

Education

High school diploma or equivalent

Technical/trade school courses or degree

Tools

Inventory management systems

Job description

Job DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:ResponsibilitiesEnjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitabilityKnow how to provide daily leadership and create and sustain a culture of employee engagementKnow the importance of partnering with your teammates in order to drive company owned store initiativesCare about people and profitWant to join a team where you can learn and grow your career the opportunities are endless!A Day in the life:Lead a successful team, support the store manager, and manage in our fast-paced retail storesManage store operations to maximize sales, profits and customer serviceBuild, coach, train and engage crew team to deliver superior levels of customer care and business resultsInventory protection, asset management, operational and safety issuesOverall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areasDrive NAPA operational and marketing programs while steering toward continuous improvement in processes and proceduresGrow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phoneQualificationsHigh school diploma or equivalent. Technical or trade school courses or degree completionExperience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotivePassion for delivering customer care and building long term relationshipsThrive off of working in a very fast paced and complex environmentKnowledge of cataloging and/or inventory management systemsAbility to lift 60lbs in some situationsAnd if you have this, even better:Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencEEntirely customer-centric (external/internal)ASE CertificationsNAPA Know HowWhy NAPA may be the right place for you:Outstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.Next Steps:Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.comNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.