Assistant Store Manager

NAPA Auto Parts; Toledo (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Outstanding health benefits

401(k) plan

Career development opportunities

Job summary

NAPA Auto Parts is looking for an Assistant Store Manager in Toledo, Ohio, to lead store operations and provide exceptional customer service. This position requires strong leadership, sales skills, and a passion for the automotive industry.

The ideal candidate will manage store operations, enhance customer relationships, and build a successful team. With outstanding benefits and a supportive culture, NAPA offers numerous career growth opportunities.

Qualifications

• Experience in automotive aftermarket service, retail, or a willingness to learn.
• Ability to thrive in a fast-paced environment.
• Ability to lift 60 lbs in certain situations.

Responsibilities

• Create a superior customer service experience.
• Lead and support the store manager in daily operations.
• Manage store operations to maximize sales and profitability.

Skills

Customer care expertise

Leadership skills

Sales skills

Knowledge of inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you have strong leadership, service and sales skills, and you want to grow your career in a supportive environment.

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
• Provide daily leadership and create and sustain a culture of employee engagement.
• Partner with teammates to drive company‑owned store initiatives.
• Care about people and profit.
• Join a team where you can learn and grow your career (opportunities are endless).

A Day In The Life

• Lead a successful team, support the store manager, and manage in our fast‑paced retail stores.
• Manage store operations to maximize sales, profits and customer service.
• Build, coach, train and engage the crew team to deliver superior levels of customer care and business results.
• Protect inventory, manage assets, and address operational and safety issues.
• Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stockroom and outside areas.
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree completion.
• Experience in the automotive aftermarket service industry, hobby/DIY world, or willingness to learn all things automotive.
• Passion for delivering customer care and building long‑term relationships.
• Thrives in a fast‑paced, complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 lbs in some situations.

And If You Have This, Even Better

• Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
• Customer‑centric (external/internal).
• ASE Certifications.
• NAPA Know How.

Why NAPA May Be The Right Place For You

• Outstanding health benefits and 401(k).
• Stable company; Fortune 200 with a family feel.
• Company culture that works hard, yet takes care of employees.
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.