Assistant Store Manager

Genuine Parts Company; Spring Park (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Stock purchase plan

Tuition reimbursement

Professional development

Job summary

Genuine Parts Company (NAPA) in Minnesota is seeking an Assistant Store Manager to lead a fast‑paced team, deliver outstanding customer service, and help drive store growth and profitability.

You will support the store manager, manage daily operations, coach crew members, and uphold safety and inventory controls while building strong relationships with customers and teammates. Starting pay is $21.25 per hour, with benefits and career growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Experience in automotive aftermarket or customer service preferred.
• Strong customer care and relationship-building skills.

Responsibilities

• Lead a successful team and support the store manager in a fast-paced retail environment.
• Manage store operations to maximize sales, profits and customer service.
• Coach and engage crew to deliver superior customer care and business results.
• Oversee inventory protection, asset management, and safety issues.
• Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and surrounding areas.
• Drive operational and marketing programs and pursue continuous process improvements.
• Grow customer relationships and assist with sales/service questions both in-store and over the phone.

Skills

Leadership

Customer service

Team coaching

Inventory management

Safety compliance

Education

High school diploma or equivalent

Tools

Cataloging systems

Job description

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Passion for delivering customer care and building long term relationships
• Thrive off of working in a very fast paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in some situations
• And if you have this, even better:
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer-centric (external/internal)
• ASE Certifications
• NAPA Know How
• Why NAPA may be the right place for you:
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a family feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

This position offers a starting hourly rate of $21.25. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.