Assistant Store Manager

World Market; Somerville (MA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Team support

Wellness resources

Recognition programs

Career training

Benefits package

Job summary

World Market in Somerville, MA is seeking an Assistant Store Manager to lead a customer-first selling culture, partner with the Store Manager, and drive daily operations.

You will recruit and develop a high-performing team, analyze trends, manage scheduling, inventory, and loss prevention, while delivering exceptional guest experiences.

We offer flexible scheduling, employee discounts, wellness resources, and career growth opportunities in a supportive, energetic team.

Qualifications

• Minimum 2+ years of leadership experience in fast-paced specialty retail.
• Willing to commute within a 30-50 mile radius for promotion.
• Able to work flexible hours including nights and weekends.
• Minimum Age 21 years and able to lift up to 40 lbs.

Responsibilities

• Lead a customer-first selling culture in partnership with Store Manager.
• Analyze business trends and act on opportunities.
• Recruit, develop, and retain a high-performance team.
• Support safe work environment and daily tasks when Store Manager is absent.
• Coordinate signage and graphics with management team.
• Maintain operations, inventory, and loss prevention routines.

Skills

Leadership

Customer focus

Communication

Team building

Job description

Why You'll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you've found it!

When you join our team, you'll enjoy :

• Flexible scheduling that supports your lifestyle & work-life balance

• Up to 30% shopping discount on our unique finds for you and your designated shopper

• Working with a team who thinks the world of you

• Wellness resources to be and do your best

• Anniversary and recognition programs that celebrate you

• Hands-on training for career growth made for you

• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You'll Do

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.

• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.

• Consistently exemplify, maintain, and foster the culture and values of World Market.

• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.

• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability. Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.

• Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Assistant Store Manager

• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.

• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.

• Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.

• Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.

• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.

• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.

• Address and resolve employee issues and/or concerns with the appropriate partnership.

• Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.

• Support and maintain Loss Prevention routines to support profitability initiatives.

• Complete Direct Store Orders and validate proper receiving.

• Manage all supply/fixture ordering and any facilities and maintenance issues.

• Responsible for validating, reconciling, and filing all monthly paperwork.

What You'll Bring

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

• Must have the desire and potential to promote into a position of higher responsibility within 12 months.

• Must be willing and able to commute for a promotion within a 30-50-mile radius.

• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.

• Minimum Age 21 years.

• Ability to lift up to 40 lbs.

Hourly Pay Range is $26.50-$30.50

Phone: [phone]

Email: [e-mail]

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.