Assistant Store Manager

Staples; Smyrna (TN); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts

Retail discounts at hundreds of stores

Job summary

Staples in Smyrna, TN is seeking Assistant Managers to drive sales, service and customer engagement in-store. You and your team will build customer relationships, deliver total solutions, and guide staff to provide an exceptional store experience.

The role emphasizes leadership, coaching, and execution of store operations with a focus on community involvement. The position offers full-time hours, weekly pay, a bonus plan, benefits, and employee discounts.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a customer-centric, solutions-based team.
• Ability to engage customers and understand their needs.
• Strong communication, planning and adaptability to changing priorities.
• Ability to review results and drive growth and improvement.
• Ability to handle conflict calmly and cooperatively.
• Honesty and integrity with customer and business information.
• Ability to work in a fast-paced environment.
• Physical ability to lift/move 10–50 pounds, climb ladders, stand and walk.

Responsibilities

• Provide strong leadership in community, customer service, sales and team development.
• Develop a high-performing team focused on an exceptional store experience and consultative selling.
• Coach and train the team; use role-playing to improve performance.
• Attend to sales and services goals, margins and store operations execution.
• Set business cadence for sales readiness and merchandising opportunities.
• Delegate operational tasks in partnership with the GM.
• Share responsibility for total store operations and cost control as Floor Leader.
• Champion Staples initiatives and be flexible to change and new responsibilities.

Skills

Team leadership

Customer engagement

Communication

Adaptability

Problem solving

Conflict management

Integrity

Physical stamina

Job description

Assistant Managersdrive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiringimmediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as actingas the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential skills and experience:

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range,climb ladders, stand and walk continuously

Preferred skills and experience:

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.