Assistant Store Manager

Janie and Jack; San Clemente (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

401(k) Plan

Medical, dental, vision insurance

Tuition reimbursement

Employee Assistance Program

Job summary

Janie and Jack is seeking an Assistant Store Manager in California to lead daily store operations and drive exceptional customer experiences. You will coach the team to meet KPI targets, implement merchandising strategies, and collaborate with the GM on plans to grow sales.

Ideal candidates bring 2–4 years of retail leadership, strong people skills, and a proven ability to develop staff while delivering outstanding service. The role requires flexibility for evenings, weekends, and holidays.

Qualifications

• 2–4 years retail sales experience with management experience
• Experience meeting/exceeding sales and profits
• Available nights, weekends, and holidays
• Ability to bend, lift, and move merchandise up to 40 pounds
• Be at least 18 years old

Responsibilities

• Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s.
• Cooperates with General Manager to develop action plans for store objectives and timelines.
• Drives sales with exceptional customer focus, coaching staff to improve selling opportunities and customer relationships.
• Creates and implements visual merchandising strategies to increase sales and optimize floor layout.
• Assists in recruiting and building a dynamic team based on business needs.
• Identifies training needs and implements tailored training plans with the GM.

Skills

Retail leadership

Team leadership

Merchandising

Customer service

Training & development

Job description

Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone.

What You Will Do

• Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s.
• Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan.
• A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships.
• Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
• Utilizes tools and resources to enhance the customer experience.
• Thrives in change and uncertainty and generates ideas to evolve and grow the business.
• Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Accountable for self and consistently holds others accountable.
• Operationally strong and resourceful.
• Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager.
• Other duties as assigned.

What You’ll Bring

• 2-4 years retail sales experience with management experience (preferred).
• Experienced leadership with demonstrated experience in meeting/exceeding sales and profits.
• Training skills to elevate the team’s product knowledge and selling skills.
• Experience implementing merchandising strategies and changing visual sets.
• Acts with authenticity, sincerity, and transparency.
• Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
• Be at least 18 years old.

Why You’ll Love Working With Us

• The Product—so good, and you’re able to use your employee discount on all of it!
• The People—ask anyone who works here…we have incredible people on our team!
• The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!
• The Benefits—a generous employee discount that you can use on all in-store
• merchandise!
• Competitive Paid Time Off plan*
• Extensive 401(k) plan with company matching*
• Medical, dental, vision and life insurance*
• Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources
• Tuition reimbursement*
• FUN work environment
• For eligible employees

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.