Assistant Store Manager

Carter's Inc.; Saint Peters (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Brand discount (30%)

Education program

Paid time off

Parental leave

Adoption assistance

Matching gifts

Job summary

Carter’s Inc. is seeking a store leadership role in Missouri to drive customer engagement and ensure exceptional service on the sales floor.

You will lead team efforts, coach staff, and support recruiting, training, and development while maintaining brand standards and a safe, inclusive environment.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED is required.
• Ability to lift 40 pounds and stand/walk for extended periods.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with products
• Foster a positive, safe, and inclusive environment for employees and customers
• Model service standards and omnichannel experience while coaching others to success
• Analyze the business and drive KPIs with the team through communication
• Assist the Store Manager in recruiting, hiring, training, and development of store team

Skills

Customer engagement

Leadership

Communication skills

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love:

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s. Additional great benefits here.

What you’ll do:

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma or GED
• You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s for all:

Carter's is an Equal Opportunity and affirm‑action employer. (Minority/Female/Disability/Veteran).

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.