Assistant Store Manager

The Salvation Army North & Central Illinois Division; Saint Joseph (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Plan with Employer Match

Paid Time Off

Paid Holidays

Life Insurance

Employee Assistance Program

Employee Discount

Paid Training

Career Development

Job summary

The Salvation Army North & Central Illinois Division in Saint Joseph, MO is seeking an Assistant Store Manager to oversee daily retail operations, supervise staff, drive sales, and ensure customer service excellence. This leadership role contributes to safety, presentation, and community impact.

You will support the Store Manager, manage scheduling, training, and operations, and help maintain inventory, loss prevention, and compliance with OSHA and organizational policies.

Qualifications

• Must have high school diploma or equivalent.
• Retail leadership or supervisory experience preferred.
• Cash handling, banking, and inventory management experience preferred.

Responsibilities

• Train, coach, and supervise store staff.
• Provide leadership during daily operations.
• Support staff development and maintain positive team culture.
• Assist with staffing, scheduling, and planning.
• Ensure policies and procedures are followed.
• Support strategies to achieve production and sales goals.

Skills

Leadership

Communication

Customer service

Time management

Multitasking

POS systems

Organizational skills

Problem solving

Cash handling

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Inventory management

Job description

Location: St. Joseph, MO

Pay: $16.00 per hour

Job Type: Full-Time

Schedule: 40 hours per week, including days, evenings, weekends, and holidays as scheduled

Benefits: Medical, Dental, Vision & Hearing Insurance, 403(b) Retirement Plan with Employer Match Eligibility, Paid Time Off (PTO), Paid Holidays, Life Insurance, Employee Assistance Program (EAP), Employee Discount, Paid Training, Career Development Opportunities

About The Role

Join The Salvation Army in Doing the Most Good as an Assistant Store Manager. In this leadership role, you'll support the Store Manager in overseeing daily retail operations, staff supervision, production, sales performance, customer service, safety compliance, and store presentation.

This position is ideal for candidates with retail leadership experience who enjoy developing teams, driving store performance, and making a positive impact in their community. Through your work, you'll help generate critical funding that supports The Salvation Army's life-changing programs and services.

What You'll Do

Leadership & Team Development

• Assist with training, coaching, and supervising store staff
• Provide leadership and guidance during daily operations
• Support employee development and promote a positive team culture
• Assist with staffing, scheduling, and operational planning
• Help ensure policies and procedures are consistently followed

Store Operations & Sales

• Support the implementation of strategies to achieve production and sales goals
• Assist in managing day-to-day store operations
• Monitor store performance and identify opportunities for improvement
• Help maintain appropriate inventory flow and merchandise availability
• Support loss prevention efforts and product control procedures to minimize shrinkage

Store Appearance & Safety

• Ensure the store is clean, organized, safe, and customer-ready
• Assist in maintaining attractive merchandising and displays
• Support compliance with OSHA regulations and Salvation Army safety policies
• Monitor facility conditions and communicate maintenance needs

Customer Experience & Community Relations

• Deliver exceptional customer service and create a positive shopping environment
• Support customer retention and community engagement initiatives
• Address customer concerns professionally and effectively
• Represent The Salvation Army positively in the community
• Support and uphold The Salvation Army's mission and values

Administrative Responsibilities

• Assist with banking procedures and daily financial processes
• Maintain operational records and required documentation
• Provide information for employee evaluations and corrective actions
• Communicate regularly with the Store Manager regarding store operations
• Complete additional duties and special projects as assigned

Training Provided

• Paid training on store operations, register procedures, and management responsibilities
• Leadership development and coaching from experienced retail managers
• Ongoing support and professional growth opportunities
• Training on safety standards, customer service, and operational excellence

Why Join Us?

• Make a meaningful impact in your local community
• Work for one of America's most trusted nonprofit organizations
• Opportunities for advancement and career growth
• Comprehensive benefits package
• Mission-driven and team-oriented workplace
• Employee discount and wellness resources
• Leadership experience in a growing retail environment

Qualifications

Required Education

• High School Diploma, GED, or equivalent

Preferred Experience

• Retail leadership, supervisory, or management experience preferred
• Experience in customer service, merchandising, sales, or store operations
• Cash handling, banking, and inventory management experience preferred

Skills & Abilities

• Strong leadership and team-building skills
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and solve problems effectively
• Customer-focused mindset
• Basic computer proficiency, including Point of Sale (POS) systems
• Strong organizational and time-management skills

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent reaching, bending, stooping, and lifting
• Regularly lift and move up to 25 pounds
• Ability to work in a retail environment with moderate noise levels
• Exposure to seasonal temperature fluctuations and dusty conditions

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.

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