Assistant Store Manager

NAPA Auto Parts; Rhinelander (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as an Assistant Store Manager, where your automotive and customer service expertise will help drive store growth and profitability. In this role, you will lead a dynamic team, manage operations, and ensure excellent customer experiences. With a focus on employee engagement and career development, you'll thrive in a fast-paced environment while contributing to NAPA's success as a market leader.

Benefits

Health Benefits

401K

Career Development Opportunities

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage inventory, assets, safety, and operational issues.
• Lead a successful team and support the store manager.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Technical or Trade School Coursework

Tools

Inventory Management Systems

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. NAPA is looking for a passionate Assistant Store Manager. This opportunity is ideal if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth within a dynamic team
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment
• Manage inventory, assets, safety, and operational issues
• Ensure cleanliness and readiness of all store areas and delivery vehicles
• Implement operational and marketing programs, aiming for continuous improvement
• Build customer relationships and ensure positive in-store and phone experiences

Qualifications

• High school diploma or equivalent; technical or trade school coursework is a plus
• Experience or willingness to learn about the automotive aftermarket or DIY hobbies
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs
• Preferred: automotive industry background, ASE Certifications, NAPA Know How, or experience in related fields

Why NAPA?

• Excellent health benefits and 401K
• Stable Fortune 200 company with a family-oriented culture
• Opportunities for career development and leadership

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Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail