Assistant Store Manager

1002 Columbia Brands USA, LLC.; Phoenix (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Quarterly Bonus Program

Comprehensive Medical with FSA/HSA

Dental

Vision

Wellbeing plans

401(k) with company matching

Paid Time Off

Floating Holidays

Tuition Assistance Program

Employee discounts

Job summary

Columbia Sportswear Company is seeking an Assistant Store Manager to lead store staff and support the Store Manager in daily operations. You’ll focus on improving customer service, driving sales, and increasing profitability while mentoring a team of supervisors and associates.

Responsibilities include interviewing, hiring, training, coaching, managing inventory, and implementing action plans to meet sales goals and safety standards. Flexible retail scheduling applies.

Qualifications

• 5+ years of experience in a leadership role in retail or similar environment.
• Proficient with Point of Sale (POS) systems and in-store tech.
• Ability to identify and resolve day-to-day operational problems.
• Strong communication with store leadership, associates and customers.

Responsibilities

• Provide leadership and direction to store staff, including supervisors and associates.
• Execute and support plans to enhance employee productivity and performance.
• Assist the Store Manager in interviewing, hiring, training, and coaching staff, as necessary.
• Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Assist the Store Manager with the development and implementation of action plans to address issues relating to store sales, goals, safety, training, and personnel development.

Skills

5+ years experience

POS system operation

Problem solving

Communication skills

Education

High School Diploma or GED preferred

Job description

Total Rewards:

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options
• Dental
• Vision
• Well-being plans
• 401(k) participation with company matching
• Wellbeing support: Paid Time Off
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
• Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As an Assistant Store Manager, you will be a key member of the Store Leadership Team, and you will assist the Store Manager to ensure effective store operations. This role executes strategies to improve customer service, drive store sales, and increase profitability. Serving as a positive role model and leader, this position will support the Store Manager in cultivating a collaborative team environment and delivering exceptional customer service.

HOW YOU’LL MAKE A DIFFERENCE

• Provide leadership and direction to store staff, including supervisors and associates.
• Execute and support plans to enhance employee productivity and performance.
• Assist the Store Manager in interviewing, hiring, training, and coaching staff, as necessary.
• Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Assist the Store Manager with the development and implementation of action plans to address any issues relating to store sales, goals, safety, training, and personnel development.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

If you need reasonable accommodation because of a disability for any part of the employment process.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia, Mountain Hardwear, SOREL and prAna — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.