Assistant Store Manager

D&B Supply; Pendleton (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to support store operations in Pendleton, Oregon. The role emphasizes customer service, employee relations, and effective inventory management. Candidates should have retail experience, supervisory skills, and be able to work flexible shifts. This position offers an opportunity to grow within a dynamic team focused on delivering exceptional service.

Qualifications

• Minimum 3 years of retail sales experience required.
• Proven supervisory experience is necessary.
• Ability to communicate policies clearly to customers and employees.

Responsibilities

• Assist the store manager in retail operations and customer service.
• Conduct hiring and performance evaluations for staff.
• Maintain training standards and ensure safety in the store.

Skills

Customer Service

Inventory Control

Communication

Leadership

Education

Bachelor's degree in Business Management or related field

Job description

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Description

Primary responsibility is to assist the store manager in retail operations with emphasis on Sales, Customer Service, Employee Relations, Inventory, Budgeting, Planning, Merchandising and Leadership.

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Job Type

Full-time

Description

Primary responsibility is to assist the store manager in retail operations with emphasis on Sales, Customer Service, Employee Relations, Inventory, Budgeting, Planning, Merchandising and Leadership.

Essential Functions/Duties

• Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service.
• Assist in preparing the labor schedule to ensure that the store goals will be met through appropriate planning and organization of staff.
• Promote and monitor quality of service among staff by acting as a positive role model in developing a core customer service value.
• Assist in the hiring of Team Members for all positions within the store and maintain staff levels that are appropriate for providing excellent customer service.
• Assist in conducting and/or writing performance evaluations and goals for all staff, ensuring that reviews are done on a regular basis (yearly).
• When necessary, discipline employees consistent with the company disciplinary policies.
• Maintain training standards to ensure that product knowledge, system expertise and company standards are known, which allow for better customer service.
• Maintain safe working conditions for employees and customers; resolve safety concerns quickly.
• Assume responsibility for opening and closing the store and securing all assets.
• Inspire employees so that each person contributes to the productivity of the store.
• Assist in conducting monthly store meetings and ensure that topics include but not be limited to: scheduling, sales goals, safety, new product information, etc.
• Work with the manager and merchandiser to develop and implement the merchandising plan for each department.
• Maintain building equipment and property, report any malfunction or discrepancy related to the assets of the store.
• Assume store manager responsibilities in his/her absence.
• All other duties as assigned by store manager and/or executive team.
  
  

Requirements

Required Skills/Experience: Must have at least 3 years of retail sales related responsibilities. Proven working knowledge of inventory control, merchandising and customer service. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer and employees. Previous supervisory experience is required. Must be able to maintain confidentiality of records and information.

• This job will require the sale of firearms, qualified candidates MUST pass a criminal background check.
  
  

Required Education/Certification: Bachelor's degree in Business Management or related field is preferred, not required. Possession of a valid driver’s license must have a good driving record.

Other Requirements: D&B is open Mon-Sat 8am-8pm and Sun 9am-6pm. You must be willing to work any shift. Must be able to work majority of shift standing and be able to lift up to 75 pounds (most lifting is in the 10-25lb range), to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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