Assistant Store Manager

Movado Group Inc.; Ontario (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Time off

Job summary

Movado Group, Inc. is seeking an Assistant Store Manager at Ontario Mills to support the Store Manager in operations, drive sales, and lead a high-performing team.

The role requires 3+ years retail management, experience in watch/fine jewelry preferred, strong customer service, and flexible schedule including weekends and evenings. The position offers competitive compensation, employee discount, time off and benefits.

Qualifications

• Minimum of 3 years retail management experience.
• Experience in watch, jewelry, fashion, accessories, cosmetics, specialty and/or luxury retail preferred.
• Excellent interpersonal and customer service skills.
• Must be organized and detail oriented.
• Proficient in MS Office.
• Open availability including weekends and evenings.

Responsibilities

• Achieve or exceed personal sales goals and develop knowledge of merchandise.
• Open and close store.
• Achieve financial objectives for the store.
• Coach and train store personnel to help them achieve personal sales goals.
• Recruit, hire, train, and coach store employees to ensure peak performance.
• Ensure CRM data capture, inventory management, revenue, merchandising and loss prevention per policy.
• Provide exceptional customer service and ensure staff do the same.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise for cleanliness, ticketing and display.
• Service watches including sizing and battery changes as needed.

Skills

Retail management

Customer service

Interpersonal skills

MS Office

Tools

MS Office

Job description

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us.

We are seeking a candidate with exceptional sales and management skills preferably in the watch, fine jewelry and/or specialty retail industry to join our team at Ontario Mills as our Assistant Store Manager. The Assistant Store Manager is responsible for effectively assisting the Store Manager in all aspects of operations, driving sales, customer service, management and training of the staff, etc. The Assistant Store Manager acts as the Store Manager in the absence of the Store Manager.

Roles and Responsibilities:

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise
• Open and close store
• Achieve financial objectives for the store
• Coach and train store personnel to help them achieve their personal sales goals
• Recruit, hire, train, and coach store employees to ensure peak performance of the store as well as employees
• Ensure that the capture of CRM data, management of inventory, management of revenue, merchandising and loss prevention programs are implemented in accordance with company policy
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements.
• Maintain a neat, clean, and professional working environment
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
• Service watches which includes sizing and battery changes as needed

Job Requirements:

• The ideal candidate has strong selling skills and at least 3 years of retail management experience.
• Experience in watch, jewelry, fashion, accessories, cosmetics, specialty and/or luxury retail strongly preferred.
• Exceptional interpersonal, communication and customer service skills.
• Must be organized and detail oriented.
• Must have intermediate computer skills, including MS Office (Word/ Excel).
• Must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible schedule including weekends and evenings).

Benefits:

Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an hourly rate starting at 19.50 and commission on all sales.

Commitment to Diversity, Equity and Inclusion:

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Family of Brands:

Movado Group, Inc. designs, sources, and distributes MOVADO, MVMT, OLIVIA BURTON, EBEL, CONCORD, CALVIN KLEIN, COACH, HUGO BOSS, LACOSTE, and TOMMY HILFIGER watches worldwide, and operates Movado company stores in the United States.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.