Assistant Store Manager

Sunspel; Montecito (CA); On-site; USD 45,000; Full time

Job summary

A leading company in luxury clothing is seeking a Mid-Senior level Assistant Store Manager for their Montecito location. The role involves overseeing store operations, enhancing customer service, and driving sales. Candidates should have at least 2 years of retail experience and strong leadership skills. This is a full-time position with a flexible schedule, including weekends and holidays.

Benefits

Generous clothing allowance

401k matching

Medical, dental, and vision plans

Qualifications

• Minimum of 2 years retail experience.
• Ability to multi-task and delegate tasks.

Responsibilities

• Assist in leading, coaching & motivating the team to meet/exceed sales goals.
• Ensure high levels of customer loyalty and engagement through excellent customer service.

Skills

Sales-driven

Organized

Excellent written and verbal skills

Job description

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Sunspel makes beautiful, everyday clothing that forms the foundation of the modern luxury wardrobe. We have been handcrafting garments and innovating unique fabrics in the UK for over 160 years, building a global reputation for uncompromising quality, timeless design, and luxury fabrics. We believe in making clothes with care. We care about where we source our materials from, the people we work with and the quality of everything we do.

Our timeless wardrobe classics are a part of Britain’s cultural heritage. We made some of the world’s earliest T-shirts in the late 1800s, introduced the Boxer Short to the UK in 1947, and our Riviera Polo Shirt was tailored for the ultimate icon of British style, James Bond. We have several stores in London, Tokyo, and New York as well as being stocked in the top wholesalers globally. Over recent years, we have grown our range into a full collection, and we are looking to expand our design team with a Design Assistant to support the team in developing future collections.

The Role

We have an exciting opportunity for an experienced Assistant Store Manager to join our Montecito Retail team.

SUMMARY:

The Assistant Store Manager will be responsible for supporting the Store Manager in overseeing store operations, providing a high level of customer service, and driving sales to ensure store goals are met/exceeded. You will assist with leading a dedicated team of Stylists/Ambassadors and foster a positive work environment that encourages growth & development.

Key Responsibilities

1. Assist in leading, coaching & motivating the team to meet/exceed sales goals
2. Lead by example with customer service, sales, and set the Sunspel standard
3. Analyze sales & KPIs and take necessary actions to drive sales
4. Ensure high levels of customer loyalty and engagement through excellent customer service and follow-up
5. Assist the Store Manager in overseeing daily operations, ensuring a smooth & efficient client experience
6. Assist in onboarding, ongoing training, scheduling management, and provide feedback to the Store Manager
7. Help implement strategies to drive store sales through VIP customers, local businesses & neighbors
8. Assist in managing inventory levels to ensure product availability
9. Maintain outstanding store condition & visual merchandising standards set by Sunspel
10. Support the Store Manager & Store Team with all other duties as assigned

Experience and Skills

• Minimum of 2 years retail experience
• Sales-driven and results-oriented
• Organized and service-minded
• Able to multi-task and delegate tasks
• Excellent written and verbal skills

Work Environment

• This position is 100% in-store
• Flexibility in schedule including weekends & holidays as per business needs
• Requires constant movement in and around all areas of the store
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
• Ability to lift, push, carry, or move up to 50 pounds
• Ability to stand and move for an entire shift

Schedule:

Full-Time employees should have open availability, 7 days a week, between 32 - 40 hours. All employees must be able to work during the company's Blackout period, from the week of American Thanksgiving through the end of the holiday season (early January).

What We Offer:

• Salary: $45,000 per annum, depending on experience
• Monthly retail commission scheme which may result in higher compensation
• Generous clothing allowance
• 401k matching
• Medical, dental, and vision plans

To apply, please email your resume to [e-mail]

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail Apparel and Fashion