Assistant Store Manager

Smoothie King; Mississippi; On-site; USD 36,000 - 52,000; Full time

Job summary

Smoothie King in Mississippi is seeking an Assistant Store Manager to join our team and act as an ambassador for our brand. You will help lead staff, ensure a superior guest experience, and support operational and leadership excellence across the store.

You will work with the Store Manager on hiring, training, and developing the team, while maintaining brand standards, food safety, and local marketing activities to inspire healthy living in the community.

Qualifications

• Basic Microsoft Word and Excel skills are advantageous.
• Effective communication with guests and team members.
• Ability to work varied hours including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds; stand for long periods.

Responsibilities

• Assist Store Manager with hiring, coaching, and leading the team to deliver a great guest experience.
• Oversee store operations and KPIs to identify issues and drive improvements.
• Maintain food safety compliance and uphold Smoothie King brand standards.
• Support local store marketing and community outreach initiatives.
• Collaborate with Store Manager to ensure exceptional guest experiences.

Job description

Overview

We are looking for a purpose-driven Assistant Store Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

• Assist the Store Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with Store Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Assist the Store Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Collaborate with the Store Manager to deliver the best smoothies and healthy retail products to your community.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
• Act with a guest comes first attitude and connecting with the guest. Discover and respond to guest needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Reliable transportation.

Qualifications

• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Knowledgeable of general POS functionality.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time.

WHY SMOOTHIE KING?
WE'RE ALL ABOUT PURPOSE.
NOT JUST A JOB.
Join our team and turn your purpose into a fulfilling passion! Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle. Now, with our 1300 stores and counting, we have been ranked as the #1 Fastest-Growing Concept in its category and #13 on Entrepreneur Magazine's \Franchise 500\ list in 2022! We've grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose!