Assistant Store Manager

Insomniacookies; Memphis (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & pet insurance

Paid vacation + wellness days

Career development pipeline into BOM leadership

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomniacookies in Memphis is seeking an Assistant Bakery Operations Manager to develop robust leadership skills while managing bakery operations. Responsibilities include executing core operations, staffing coordination, and supporting training efforts.

The ideal candidate will have over a year of leadership experience in relevant fields, with a strong focus on operational excellence and team development. Competitive pay, bonuses, and a fun team culture are part of the offer.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation and staffing coordination.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Manage bakery operations independently in the absence of the BOM.

Skills

Leadership experience

Operational discipline

Coaching ability

Communication skills

Problem-solving skills

Job description

Assistant Bakery Operations Manager

Location: 7444 Winchester Rd, Suite 104, Memphis, TN 38125.

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

Key Responsibilities

Operational Execution

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.

Talent & Team Development

• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.

Leadership & Ownership

• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Other duties as assigned.

What Success Looks Like

• Able to independently execute all BOM-level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at high standards.
• Strong culture of accountability and consistency.
• Acts as a reliable operational leader during any coverage scenario.
• Demonstrates clear readiness and upward mobility toward a BOM role.

Qualifications & Experience

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem‑solving skills.

Position Perks

• Competitive pay + bonus eligibility.
• Medical, dental, vision & pet insurance.
• Paid vacation + wellness days.
• Career development pipeline into BOM leadership.
• Free cookies every shift.
• Fun, fast‑paced team culture.