Assistant Store Manager

Ocean State Job Lot; McAllen (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent benefits and employee who? (

Job summary

Journeys in McAllen, TX is seeking a Store Associate/Co-Manager trainee to assist the Store Manager and Manager In Training with recruiting, hiring, training, and guiding store personnel to hit sales goals.

You'll help recruit, train, and coach a high-performing team, ensure loss prevention, deliver a fun full-service experience, and embody Journeys' culture while working about 45 hours a week, including some nights and weekends.

Qualifications

• Customer service experience in retail preferred.
• Ability to train and develop a sales team.
• Strong leadership and coaching skills.
• Excellent communication with staff and customers.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high-caliber employees.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees.
• Ensure all company initiatives are implemented per company direction.
• Recognize talented staff and develop them for growth.
• Supervise daily store operations in leadership's absence.
• Assist in Loss Prevention practices in leadership's absence.
• Communicate store needs to management.
• Resolve customer issues effectively.
• Provide a fun, full-service experience to customers.
• Demonstrate Journeys culture to the team.
• Maintain excellent interpersonal and customer service skills.
• Willingness to learn and adapt to a fast-paced retail environment.

Skills

Customer service

Sales

Team leadership

Training

Communication

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career.

Location:McAllen,TX(La Plaza Mall Space D-04)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts