Assistant Store Manager

AutoZone, Inc.; Madison (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

AutoZone in Madison, GA seeks an Assistant Store Manager to lead daily store operations, energize the team, and drive sales in a fast-paced retail setting. You’ll mentor staff, ensure WOW! customer service, and uphold safety standards while promoting profitability and strong internal controls.

The role emphasizes leadership, effective communication, and a focus on development of talent, with a strong commitment to customer satisfaction and operational excellence.

Qualifications

• Basic automotive parts knowledge.
• Proven leadership and communication skills.
• Decision-making and sales-driving abilities.
• Integrity and customer-service focus.

Responsibilities

• Assist Store Manager in recruiting, supervising, scheduling, training, and developing staff.
• Ensure clear communication with employees and customers to foster a positive environment.
• Support sales targets, maintain inventory accuracy, and optimize cash flow.
• Oversee store operations and ensure efficient workflows in the absence of the Store Manager.
• Lead WOW! customer service and resolve issues to convert complaints into positive experiences.
• Drive productivity and maintain visuals and merchandising standards.
• Enforce PPE, promote safety, and assist in risk management.
• Support budgeting and monitor expenses to maximize profitability.

Skills

Leadership

Communication

Sales skills

Customer service

Integrity

Team development

Operational excellence

Safety awareness

Adaptability

Bilingual (EN/ES)

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent.

• Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Operational Efficiency – leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
• Risk & Safety Compliance – Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
• Financial Oversight – Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

What We Are Looking For

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification preferred