Assistant Store Manager

Pandora; Los Angeles (CA); On-site; USD 28,722 - 35,886; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical, Dental, Vision

Paid Holidays

Job summary

Pandora Northridge Fashion seeks an Assistant Store Manager to lead store performance and elevate the customer experience. You will partner with the Store Manager to motivate the team, coach staff, and drive sales while upholding Pandora’s brand standards.

You will mentor sales associates, manage daily operations, and ensure excellent product knowledge and customer interactions. The role requires flexible hours, physical stamina, and a passion for fashion jewelry.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Ability to connect with customers and drive sales while delivering brand experience.
• Flexible schedule including nights, weekends, and holidays; ability to stand long periods and lift 50+ pounds.

Responsibilities

• Provide exceptional customer experiences on the sales floor and support the Store Manager.
• Engage with fans, coach and inspire the sales team to achieve KPI goals.
• Drive store sales while upholding Pandora brand standards and product knowledge.
• Build brand loyalty through authentic connections beyond transactions.
• Support merchandising and store operations to ensure on-brand execution.

Skills

Leadership

Sales targets

Customer service

Time management

Communication

Analytical thinking

Tools

Microsoft Office 365

Retail POS systems

Job description

Pandora @ Northridge Fashion

As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Our Assistant Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Sales Associates and Sales Leads.
• Uphold merchandising and retail operational standards ensuring a smooth and on brand operation.
• All other duties as assigned.

Craft Your Career With Us If You Have

• You can demonstrate you're a results-oriented leader with at least 2 years of experience in a high-performance selling environment.
• You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
• Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
• You're a master of time management, effortlessly setting and adjusting priorities while delegating tasks like a pro.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• You are at least 18 years or older and can provide proof of identify and eligibility to work.
• Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.

Our Benefits

• We Dare! We offer robust compensation package including base + bonus’s, a 401K plan to help you secure your financial future.
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts!
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs with learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more.
• We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

$20.85 per hour-$26.05 per hour commensurate with experience

CA: $20.85 per hour-$26.05 per hour commensurate with experience

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

About Pandora NAM

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with over 300 being owned and operated by Pandora.

Pandora @ Northridge Fashion