Assistant Store Manager

Little Green Apple; Livonia (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Little Green Apple is looking for an Assistant Store Manager to oversee store operations in Livonia, Michigan. In this role, you will manage the store team to exceed sales goals while ensuring exemplary customer service. The ideal candidate should have at least one year of retail experience and a high school diploma.

This position involves flexible scheduling and the ability to adapt to the dynamic retail environment. Join our team to make a difference in the community and inspire customer loyalty.

Qualifications

• 1+ year of retail experience is required.
• Preferred: 3+ years of store manager experience.
• Valid driver's license and unrestricted insurance required.

Responsibilities

• Oversee daily store operations in absence of Store Manager.
• Ensure sales goals and metrics are met.
• Lead and train team to enhance customer service.
• Execute community-focused events.

Skills

Retail leadership experience

Visual merchandising

Strong verbal selling skills

Technical proficiency with Microsoft Office

Education

High school diploma or equivalent

Job description

Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Assistant Store Managers are key part of team not only for our customers but for the sales leaders and associates that work for them. The difference begins with YOU!

As the Assistant Store Manager you are empowered to manage the store and the store team to deliver on sales, people, IAT, customer service goals and store standards using the many tools and resources provided when the store manager is not present. The primary goal is to exceed sales plan for the store and to manage all operational aspects in a successful manner. You will effortlessly connect with our caring customers to support their relationship building and to earn their loyalty and return visits to your store, while inspiring your team to do the same.

WHO YOU ARE:

• A highly effective manager, trainer, coach and motivator capitalizing on your strong retail leadership experience.
• A collaborator, innovator and team leader. You lead, influence and develop exceptional relationships with our customers, and store, corporate and vendor partners.
• Your approach to connecting and communicating with others is comfortable and authentic.
• A highly capable visual merchandiser with a passion for translating our brand in a way that feels natural, organic and local.
• A tech savvy retail leader with strong proficiency in using point of sale systems, hand‑held devices and Windows operating systems.
• A highly motivated individual who thrives in an ambiguous and ever‑changing environment – someone always up for a challenge and inspiring others to learn and think differently.

Do the traits above describe you? (If so, you should really apply for this role!)

The Assistant Manager is responsible for supporting the store manager and providing exemplary selling and customer service.

• Overseeing the daily operations of the store when a Store Manager is not on the premises.
• Ensuring the store meets and exceeds sales goals and identified retail metrics, including but not limited to, IAT, shrink, customer reward program, payroll, and customer service.
• Leading and conducting effective training to elevate the team to care, connect, sell and service all customers and earn their return business. Making your store one that consumers think of first.
• Coaching and mentoring in a way that team members will thrive, achieve and connect with our consumers.
• Successfully execute in‑store events and services with the local community as a centre point.

BASIC QUALIFICATIONS:

• Valid driver's license, and valid, unrestricted insurance.
• A high school diploma, GED, equivalent or higher.
• 1+ year of retail experience.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings and weekends.
• Availability to open and close the store 3+ times per week and 4 weekend shifts per month.

PREFERRED QUALIFICATIONS:

• 3+ years of retail store manager experience with a dynamic and complex specialty retailer.
• Leadership and interpersonal skills – the ability to train and motivate employees.
• Business acumen to reach established financial goals.
• Strong verbal selling skills.
• Organizational and time management skills.
• Flexibility – the ability to adapt to change.
• A strong sense of urgency.
• Technical proficiency with computers, Microsoft Word, Excel and ability to learn new technology quickly.

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee, so classified.

Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.

Little Green Apple, Inc. does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.