Assistant Store Manager

Andy's Frozen Custard; Lakeland (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonus

Paid vacation

Health insurance

Dental insurance

Vision insurance

Job summary

Andy’s Frozen Custard is seeking an Assistant Manager to oversee daily store operations in Lakeland, Florida. The role emphasizes hands-on leadership, guest service excellence, and maintaining a clean, welcoming environment for families.

You will drive performance, coach staff, and foster the friendly culture Andy’s is known for. The position offers competitive pay, quarterly bonuses, paid vacation, and health, dental, and vision insurance as part of a comprehensive benefits package.

Qualifications

• 1–2 years of proven management experience in the food service industry or related leadership role.
• Hands-on position requiring front-line work and guest service.
• Friendly, enthusiastic and energetic leadership for a fast-paced environment.
• Leads by example and ensures high operation standards.
• Coaches and provides feedback to help staff grow.
• Reliable transportation to and from work.
• Open availability for full-time work, including late nights, weekends and some holidays.
• High school diploma or equivalent; solid employment references.

Responsibilities

• Oversee all aspects of store operations and maintain a clean, well-run store.
• Lead by example to achieve high customer satisfaction and service quality.
• Foster a fun, family-like, but professional culture Andy’s is known for.
• Provide superb customer service and uphold high standards across the team.
• Support growth with coaching and development of staff.

Skills

Leadership

Customer service

Coaching

Reliability

Education

High school diploma or equivalent

Job description

Assistant Managers at Andy’s oversee all aspects of the store’s operations and ensure that the facility is clean and well-maintained. The assistant manager leads by example to achieve the highest level of customer satisfaction while providing high quality custard and exceptional service to all customers. Assistant Managers will also strive to maintain a fun, family-like, but professional culture that Andy’s is known for. If you enjoy taking on new challenges, developing others, and providing superb customer service, this position could be ideal for you!

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with way less hours than most restaurants (40-45) so you can have a life outside of work! We insist!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
• Competitive Salary with quarterly bonus potential (recently doubled)!
• Paid Vacation that increases with length of employment!
• Excellent Health, Dental, & Vision Insurance + 401k options!
• As we open many more stores in the area, there will be opportunities to grow with the company!

Job Requirements

• Must have 1-2 years of proven management experience in the food service industry or leadership role in a related industry
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards of operation in a fast-paced environment
• Must be a leader that helps their team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements:

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.