Assistant Store Manager

Carters Inc.; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Schedules that fit your life

Health benefits

Mental health benefits

30% employee discount on brands

Referral bonuses

Education Advance You program (GED or

Bachelor’s degree tuition-free or ESL

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will guide a team, foster an inclusive workplace, and help customers with baby essentials and school-ready products.

This role supports recruiting, training, and achieving sales targets in a fast-paced retail environment. Join Carter’s to lead a team, deliver exceptional service, and contribute to a positive shopping experience across our stores.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and supervisory skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with products, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and model service standards and omnichannel experience.
• Analyze the business and drive KPIs with the team to improve results.
• Assist Store Manager in recruiting, hiring, training, and development of store team.
• Plan and execute merchandising standards, promotions, and product placement.
• Support loss prevention through consistent customer service and operational controls.

Skills

Customer service

Leadership

Communication

Retail management

Excel

Outlook

Web navigation

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

If you are aCURRENTCarter’s employee,do not applyvia this external application. Search “Browse Jobs” in Workday to apply internally.

Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love

• Schedules that fit your life.
• Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• health benefits
• mental health benefits
• a 30% discount on our brands
• referral bonuses
• Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition-free or learn English as a second language
• Paid time off
• holidays
• parental leave
• adoption assistance
• charitable matching gifts

Additional great benefits here.

What you’ll do

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma or GED

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s for all

Carter’s is an Equal Opportunity andAffirmative Action employer. (Minority/Female/Disability/Veteran).

Additional information

Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.