Assistant Store Manager

Primark; Houston (TX); On-site; USD 75,400 - 88,400; Full time

Benefits offered by this job

Competitive benefits

Robust onboarding

Work-life balance

Job summary

A leading fashion retailer is seeking an Assistant Store Manager in Houston, TX. You will support daily operations, maximize sales, and motivate the team to ensure a fantastic customer experience. Ideal candidates will have at least 4 years of retail leadership experience and demonstrate excellent leadership and commercial acumen. The role offers a competitive salary range of $75,400–$88,400 with robust training and benefits to ensure your success as we expand across the US.

Qualifications

• At least 4 years of retail leadership experience in a high-volume environment.
• Proven ability to develop high-performing teams.
• Strong skills in analyzing reports to guide team performance.

Responsibilities

• Support the Store Manager in daily operations.
• Maximize sales and maintain store standards.
• Motivate team and exceed customer expectations.

Skills

Leadership

Customer service excellence

Commercial acumen

Planning and organization

Communication skills

Job description

Because every day is an opportunity! Do Retail our Way. At Primark we’re caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We’re committed to providing our customers with service that is second to none. As an Assistant Store Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Are you game?

What You’ll Do

As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark’s proposition (maximizing joy at minimum cost), you’ll drive store sales to achieve target goals. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, and by being commercial – knowing what is trending and ordering merchandise daily to drive sales.

What You’ll Get

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the US, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work‑life balance – we know your life outside of the store is important.

What You’ll Bring

To be successful in this role, you must have at least 4 years of prior experience in retail leadership in a fast‑paced, high‑volume environment. Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager.

• You will have excellent leadership and people management skills with experience in developing high‑performing teams and future leaders.
• Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
• A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• Experience delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success.
• You bring strong planning and organizational skills and the ability to work to agreed time‑scales. You have experience managing or supporting resourcing planning and scheduling.
• Experience as a Key Holder, including being available for emergency call‑outs, securing the property and premises by securing cash and stock.
• Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English‑speaking colleagues whose job duties require communication with customers.

The pay range for this role is: $75,400–$88,400. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job‑related knowledge, skills, and experience, among other factors.

Primark promotes equal employment opportunity, striving to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Primark is an equal‑opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [e-mail] with your request.